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Southaven Honda - Service Center

Southaven, MS

4.6
452 Reviews

452 Reviews of Southaven Honda - Service Center

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December 27, 2024

The people were friendly and knowledgeable. I will recommend them to my friends and family. More

by ritala121878
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review!

December 26, 2024

My daughter’s Honda was in dire need of service-it wasn’t running and had been sitting in our driveway for quite some time. We had it towed to Southaven Honda and received a prompt response from Kelli. She More

by Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Southaven Honda responded

Thank you so much for this awesome review! We're so proud to have Kelli on our team at Southaven Honda!

December 26, 2024

Philip was wonderful service consultant and did a great job of explaining and keeping us updated. More

by mclay71655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amar Ghuman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review! We love Philip and are proud to have him on our team!

December 26, 2024

Very nice and helpful dealership. Shout out to Kevin for helping me with my car. More

by cristianharris5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review! We love Kevin and are so proud to have him on our team!

December 25, 2024

They were very friendly and helpful. I came as walk in without an appointment and the wait time was not long at all. She kept us updated on the progress. She also gave me a cell number t More

by franklin624122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Southaven Honda responded

Thank you so much for this wonderful feedback! We loved it so much that we will be showcasing it on our social media soon! Please look forward to it!

December 25, 2024

Thanks for the hospitality. . Kelli always taking care of me n the other staff as well!!! More

by Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Southaven Honda responded

Thank you Brown for your 5 star review! We are proud to have Kelli on our team!

December 24, 2024

Very professional and gave great insight about the service and recall steps on my Honda Civic. Excellent service! More

by Ondria Watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Southaven Honda responded

Thank you Ondria for your 5 star review!

December 24, 2024

Poor customer service. Unreliable- I was incorrectly told what was wrong with my vehicle which caused me to pay about three times what I needed to pay. I will be going t More

by auretha95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doris Merritt
Dec 26, 2024 -

Southaven Honda responded

Thank you for bringing this to our attention! We would love the oppertunity to correct these issues as this is NOT how Southaven Honda operates. Please reach out to our General Manager Chris Anderson at any time. 662-655-1020

December 24, 2024

Great overall customer service during my time of the dealership. I receive excellent service even a car wash and vacuum. More

by bnolloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Southaven Honda responded

Thank you for the 3/5 stars! We would love to know where we can improve and earn additional stars! Feel free to reach out at any time to give more in depth feedback! 662-655-1020

December 24, 2024

They are very considerate on time. I didn’t have to wait a very long time like most dealerships. More

by brittany.hall9356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review! We will be showcasing this amazing feedback on our social media soon!

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