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Southaven Honda - Service Center

Southaven, MS

4.6
452 Reviews

452 Reviews of Southaven Honda - Service Center

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March 12, 2025

I had a fabulous experience! I plan to continue using the service department for all of my service work. More

by MSKCDOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Southaven Honda responded

Thank you for your 5 star review and loyalty to Southaven Honda!

March 11, 2025

Overpriced. Only seem to care about people with Elon Musk/Donsld Trump level income. Am a humble school teacher & I wasted effort, time, & money so they could s More

by DeltaBallCoach007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelli Maxwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Southaven Honda responded

Hello DeltaBallCoach007, We respect all of our guest. Your vehicle was not purchased at Southaven Honda, and we simply did a diagnostic check to determine why your check engine light was on. Our advisor informed you of our findings. We would love to help you fix the issue with your vehicle. Please let us know if we can be of service. Respectfully, Chris Anderson General Manager Southaven Honda

March 11, 2025

Your people are nice. Your wait area is fantastic. Two hours for a oil change and tire rotation is too long need to cut that in half More

by Mcrafe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Southaven Honda responded

Thank you for your feedback! We will absolutely use this to better improve going forward! We appreciate the 5 star review!

March 10, 2025

Dealership is friendly they do as much as they can for you. They have some stupid rules, but what are you gonna do? More

by awknmk0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Southaven Honda responded

Thank you for your 5 star review!

March 10, 2025

Very pleased with service visit. This was my second visit to your service department. Thank you! More

by clbcathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! We look forward to servicing your vehicle in the future!

March 08, 2025

DeAndre was the absolute Best! Excellent customer service and great knowledge on everything I asked. I asked how long would the service take He told me a accurate estimate timefram More

by Rasheda Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Southaven Honda responded

Thank you Rasheda for your amazing review! We're so happy DeAndre was able to give you 5 star customer service! We look forward to servicing you and your vehicle in the future!

March 05, 2025

Kelli was very helpful and responsive. All around great customer service, time resolution, and quality service. More

by zachvega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Southaven Honda responded

Thank you so much for the sweet words! We are proud to have Kelli as our Assistant Service Director! We're so happy she could earn a 5 star review from you!

March 04, 2025

I really enjoy my visit with Kevin at my Southaven dealership. He is very professional and a great person to work with. I would rate him a 20 or more. Great job! Mr. Kevin!!! More

by bajha55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Southaven Honda responded

Thank you so much for this review! We loved your feedback so much we're going to feature it on our social media soon, please look forward to it!

March 03, 2025

Phillip was very professional and the service was excellent. Phillip explained what problems was going on with my daughters car to fix the maintenance and what to expect in the future if More

by Mitchkd723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Southaven Honda responded

Thank you so much for your awesome feedback! We loved your 5 star review, we're going to feature it on our social media soon!

February 25, 2025

This is the second time I've brought my car in and when I checked the desk to see what's taking so long, I was told my car was ready. I was told my car would be ready in 90 minutes and I was there 3 hours. More

by christerry32
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hendrix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Southaven Honda responded

Thank you for bringing this to our attention! We would love the opportunity to correct our mistakes. Please reach out to our Service Director Tiffany Cartwright or General Manager Chris Anderson as soon as possible at 662-655-1020.

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