Southeastern Honda

Service Made an appointment using the web. Arrived early. Interacted with 3 people in the service department. Don't remember their names. Service was complete Made an appointment using the web. Arrived early. Interacted with 3 people in the service department. Don't remember their names. Service was completed promptly. More

Quick and easy. Excellent sales and service. Greg and Donna was great! Leased another vehicle from Southeastern Honda no other place to lease or buy another vehicle e Excellent sales and service. Greg and Donna was great! Leased another vehicle from Southeastern Honda no other place to lease or buy another vehicle except for Southeastern Honda. More

My service visit I entered the service area and see a few folks in Honda shirts on computers, theres 4 of them. In front of me on my left is am empty desk. So I just I entered the service area and see a few folks in Honda shirts on computers, theres 4 of them. In front of me on my left is am empty desk. So I just kinda stand around awkwardly looking around for someone to greet me for maybe 10 mins. Then another Honda person shows up at the front desk, only as soon as he sits down I realize it's not the front desk it's just his desk with just happens to be in the front. now we both make eye contact and I can immediately tell from the look on his face that he's already got something on his mind. "Sir is anybody helping you I'm in the middle of something right now if you don't mind waiting" Finally I get some acknowledgement. now what I fail to mention is that out of the four redshirted employees only three of them actually had customers with them. There was one without a customer but I will say she was looking at her computer so maybe she didn't see me. Anyways moving on so the front desk guy says to me sir you might not want to stand too close to my desk the other Representatives might think that I'm helping you. This made me laugh in my head but I said okay and I kind of took a few steps away from his desk closer to the middle of the doormat. After a few minutes of tapping at his computer he looks behind him and realizes that his fellow employee doesn't quite have a customer so yeah so she can help me which she says yes. from there on it was pretty much my typical experience of getting service I only have to wait about an hour for my car to get serviced I paid with no problems I left with no problems. If I had one suggestion maybe you need a dedicated employee to greet people when they walk in so that people don't just kind of wander in or get choked up at the entrance. I don't fault any of the employees they look like they are all very busy and I know if someone just walked into my office I wouldn't necessarily be able to drop what I'm doing to greet them. More

2020 Pilot Elite The experience was very good and quick. Ty was very knowledgeable. Original person I had an appointment with did not show but it worked out great. The experience was very good and quick. Ty was very knowledgeable. Original person I had an appointment with did not show but it worked out great. Was somewhat disappointed that Angel said you had a new Black Edition Pilot but it was as demo. More

Honest and friendly group! Highly recommend this dealership! Allison in the service department is always friendly and accommodating. Answers every concern and when I leave ther Highly recommend this dealership! Allison in the service department is always friendly and accommodating. Answers every concern and when I leave there, I feel confident my car is running in tip top shape! More

New car purchase Excellent. Big Mike is outstanding. I have purchased several vehicles from this dealership and will continue to do so. Always pleasant and never pu Excellent. Big Mike is outstanding. I have purchased several vehicles from this dealership and will continue to do so. Always pleasant and never pushy. Also excellent service department. More

Efficient, informative, thorough ! Got in and out very quickly. Needed tutoring on how to work the navigation. Learned that there was a “locking tailgate” kit available for my Ridgeline Got in and out very quickly. Needed tutoring on how to work the navigation. Learned that there was a “locking tailgate” kit available for my Ridgeline. The only gripe I’ve had about the pickup. More

Overall, a very positive experience I found the sales and financing staff to be friendly, knowledgeable and efficient. I did not feel that the trade in of my 2012 Honda Pilot was as fair I found the sales and financing staff to be friendly, knowledgeable and efficient. I did not feel that the trade in of my 2012 Honda Pilot was as fair as it should have been. More

Service adviser went above and beyond in solving my problem. Your service adviser went to bat for me and got my repair done quickly and fairly. I can highly recommend this service department. I also like the mon Your service adviser went to bat for me and got my repair done quickly and fairly. I can highly recommend this service department. I also like the money saving coupons you send. More

Brakes for a 1999 Accord The service I received via Allison Ortner was exceptional as always. I have trusted my multiple Hondas to her for service for quite a few years. She The service I received via Allison Ortner was exceptional as always. I have trusted my multiple Hondas to her for service for quite a few years. She has always given me great service and I trust her implicitly for accurate information and assurance of execution of great service. More