Southeastern Honda

Worst day turned into a pleasurable experience! Alexander Grosso (service consultant) & Cheryl Day (Service Director) absolutely was the BEST I could ever ask for. I brought my car in because lights Alexander Grosso (service consultant) & Cheryl Day (Service Director) absolutely was the BEST I could ever ask for. I brought my car in because lights were randomly going off, I find out it got hit by lightening, I was devastated because that meant I had to go through my insurance etc etc. It was a long process and a very stressful one but Alex & Cheryl made one of the worst experiences the best one! I cannot thank them enough for the amount of patience they gave me and how much they pulled some strings just to help me out. I will never work with anyone else besides Alex and Cheryl. They are not only dedicated to doing their job, they are dedicated to putting themselves in their customers shoes and doing their best to make them happy! Thank you with all my heart!!! -The Burk family. More

Dealership service department lies and rudeness to costumers I had the drivers side sliding door on our Honda Odyssey repaired by Southeastern Honda, in Palm Bay, FL. They told me the door was fixed. The follow I had the drivers side sliding door on our Honda Odyssey repaired by Southeastern Honda, in Palm Bay, FL. They told me the door was fixed. The following day, I noticed the door would close, but then immediately come open again intermittently. I brought our vehicle back and they refused to fix it without charging me. They gave me a quote of 700+ dollars, I repeatedly told them it was their responsibility, but instead of fixing it, they told me the mechanic looked at it and it was fine and their was no charge. I believe they said this because they weren't getting extra money from me. When got our vehicle back the second time, the door would come back open every other time I tried to close it. I looked at the track which guides the door and saw that it was loose and is triggering the sensor in the door to come back open. If I could see the problem, I am sure the mechanic could see it. Not to mention the service center employee, Allison E Ortner was extremely rude and should not be speaking to costumers that way. More

Excellent buying experience!! 5 out of 5 Stars experience. From start to finish this was a very comfortable deal. Our salesperson Jeff McKnight completely worked the best deal po 5 out of 5 Stars experience. From start to finish this was a very comfortable deal. Our salesperson Jeff McKnight completely worked the best deal possible. The management team that we met during the purchase were very professional, friendly, and accommodating. My husband and I usually never buy on our first visit to a dealership, but with their willingness to make a deal and high quality vehicles we bought within the same hour. Total time spent was about 1 1/2 hours and the deal was done very tastefully. Thank you VERY MUCH!! Outstanding dealership. We would refer everyone to at least check it out................. Susan & Dan ;) More

Above ann Beyond I have purchased 2 vehicles from this dealership. My recent purchase was last week for my teen daughter which was a very nerve racking internal proces I have purchased 2 vehicles from this dealership. My recent purchase was last week for my teen daughter which was a very nerve racking internal process for me to realize that my baby will be driving. The staff was honest and very caring and I fully trusted them to sell me a car that they would purchase for their own children. My sales person, Eddy Mondesir, made the process very easy and enjoyable. He went above and beyond and even made my wish come true to deliver the vehicle to my house with a big bow to surprise my daughter. The experience was priceless....Thank you Eddy! More

Salesman Ed Patterson Mr.Patterson at southeastern Honda is a very professional salesman.His knowledge of the cars he shown me impressive. Help me get into a certified used Mr.Patterson at southeastern Honda is a very professional salesman.His knowledge of the cars he shown me impressive. Help me get into a certified used car.when I'm ready to buy a other car going to see him again. More

Great Professional Experience !!! While searching online for my next vehicle I found myself on Southeast Honda website which happened to have the car I was hoping to find including th While searching online for my next vehicle I found myself on Southeast Honda website which happened to have the car I was hoping to find including the color I wanted. I reached out to Howard Gorman (Finance Dept) who immediately worked on getting me approved - and then within the hour Jeff McKnight (Used Sales) reached out to me and made this purchase smooth without any issues. Got there at 7:20pm and on my way home in my new ride by 8pm. I will not hesitate to refer others to Southeast Honda. They were professional, courteous and thorough. Even reached out the next afternoon to make sure I was satisfied with my purchase. Thank you again, Mari More

GREAT DEAL-Great EMPLOYEES-GREAT EXPERIENCE!!!!!! I have been searching for a Honda Element that until now had been a frustrating experience! I found a 2003 EX Model that looked new with reasonable m I have been searching for a Honda Element that until now had been a frustrating experience! I found a 2003 EX Model that looked new with reasonable mileage--having called to check on availability (spoke with Chris, the Sales Manager) I ventured out to examine it and discuss the possibility of my vehicle being a trade in. I was greeted by Jeff McKnight who promptly pointed it out to me and brought the keys....I carefully inspected, measured cargo spaces, examined the motor and tires and gave it a good going over when Jeff asked if I was ready to test drive it (NO PRESSURE!) He also said Chris would look my car over and have an appraisal upon our return. The car drove and looks like new--Jeff showed me everything I had questions for and I was SOLD! Upon return Chris had come back with the CARFAX history AND the appraisal for my trade in---It was a very equitable offer! I sat down with Jeff and we worked out the exact details and without excess haggling (which is the usual with car dealers) I signed the offer! I was introduced to the finance/Business Representative Howard who guided me through the SHORTEST document preparation and signing I have ever experienced.....I could not believe that in less than 2 hours I had traded in my vehicle and was driving off with MY ELEMENT!!!! THESE GUYS ARE AWESOME!! Thank you all for a stressless and MOST pleasant experience! More

Exceptional pre-owned sales staff at Southeastern Honda. After considering several cross-over products at different South Brevard dealerships, we decided on a like-new 2017 low milage Honda EX Pilot in pre- After considering several cross-over products at different South Brevard dealerships, we decided on a like-new 2017 low milage Honda EX Pilot in pre-owned sales at Southeastern Honda in Palm Bay. The clincher was Douglas Zadio, a pre-owned sales consultant, who spent hours with us over a period of two days thoroughly explaining every facet of the Pilot and why its among the top vehicles on today's market. We were never pressured into making a decision, and he made the transaction pleasing to say the least. Zadio knows the products he is selling, and after we made our final decision he sat with us again explaining every facet of the Pilot including all the options available through the touchscreen system, Two days after buying the vehicle, we returned to the dealership with more questions about the digitized system, and once again it was Soug Zadio who explained everything and put our minds at ease. We would recommend Southeastern's pre-owned staff to anyone looking for a Certified vehicle in this highly-competitive market. Bill and Barbara Sargent More

Excellent Certified Pre-owned Car and Great Service We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also fr We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also friendly and service mind. It's no pressure at all to buy a car over there. The sale manager explained very well about the cost and financial, and also sincere to us for showing the price from KBB and carfax to compare with their dealer. It's very impressive! We are strongly recommend this dealership. More

Excellent Class Act Service Upon arriving , we were greeted by Luke . He is friendly , well mannered and a pleasant young gentleman. I had a coupon for an oil change ; no prob Upon arriving , we were greeted by Luke . He is friendly , well mannered and a pleasant young gentleman. I had a coupon for an oil change ; no problems , no excess waiting , plus we were given vouchers for snacks and refreshments . I was genuinely impressed with the overall treatment we received . All went as anticipated ; I chatted briefly with Luke and he was as mentioned earlier a customer service pro. In addition , the facility was clean . I would highly recommend service here. Thank you . J Levy More