Southeastern Honda

Best Car Buying Experience I've Ever Had! I received an online quote from Derrick Pitts and ultimately purchased a Honda Accord Sport from Francesco (Frank) Paonessa. Frank is courteous, know I received an online quote from Derrick Pitts and ultimately purchased a Honda Accord Sport from Francesco (Frank) Paonessa. Frank is courteous, knowledgeable, professional and made this the best car buying experience ever. Frank is a no pressure salesman and provided humor to help calm my nerves when I became undecided on what vehicle to choose. I couldn't believe how fast the process went and how comfortable Frank made me feel. I highly recommend working with Frank, you won't be disappointed. More

Another great experience I tried to do this on my husband Lee K's computer and it came up under his name. I purchased a Civic and my husband purchased a CRV today. It was suc I tried to do this on my husband Lee K's computer and it came up under his name. I purchased a Civic and my husband purchased a CRV today. It was such a pleasure to deal with such a friendly, professional associate, Barbara Kelsey. She was diligent in getting me the car I wanted at the price I could afford. I was very confident in Barbara's knowledge of the Honda. It was impressive. Also, Howard Gorman took me through all the paper work effortlessly and in a manor I could understand. I would recommend this dealership to everyone. More

Beyond Satisfied! Today I bought my 7th Honda from Barbara Kelsey. Years ago my dad had introduced me to "his" salesperson Barbara, who is now "my" salesperson! Other d Today I bought my 7th Honda from Barbara Kelsey. Years ago my dad had introduced me to "his" salesperson Barbara, who is now "my" salesperson! Other dealerships and particularly other salespersons could learn a lot from her. I should add that for many of those cars, this one included, I did shop other brands and dealers. Barbara provides: 1)An infallible knowledge of her product. 2)A sincere desire to put me in the vehicle that's right for me, not them! 3)An efficient use of my time. No running back and forth to that mysterious place other salesman disappear to only to return with insulting miniscule compromises. Don't get me wrong, she did bend over backwards with manager John Malloy (honorable mention) and they once again put together a deal that made my 1st choice possible. 4)Never a negative comment. After getting the runaround at another dealership yesterday the last thing they did was tell me what they think is wrong with Honda's. Not a one of my Honda's have ever required more than basic maintenance. Barb can tell me all about why but in all these years I've never heard a negative word about the competition. PS. That other dealers salesperson hung up on me today when he called to tell me he might do better with the manager that was working today. Kudos to Howard in finance, making it work! Sorry to be long winded but I just can say enough about "my" sales lady and her wonderful dealership. More

Amazing Service My 74 year old mother in law Phyllis Klaben was looking to buy a new car. We went to Southeastern Honda and she was treated with respect and wonderful My 74 year old mother in law Phyllis Klaben was looking to buy a new car. We went to Southeastern Honda and she was treated with respect and wonderful service from Howard Gorman. He got her a great deal and she loves the car. Thanks again Howard for the wonderful service. More

Car buying Howard Gorman was such a great help with getting me my new car. Very nice and knowledgeable! Would definitely recommend to anyone who needs a car. Howard Gorman was such a great help with getting me my new car. Very nice and knowledgeable! Would definitely recommend to anyone who needs a car. More

Best Experience Ever The salesman are so helpful and very professional and personable. Not only did they take the time to make sure all my needs were met, but the hospital The salesman are so helpful and very professional and personable. Not only did they take the time to make sure all my needs were met, but the hospitality alone is wonderful. Howard Gorman, the finance manager was so nice and got my paperwork completed in a timely manner. I will definitely buy another vehicle from here in the,next couple years. More

Amazing experience !! Thanks to Kyle Ashley he made our buying experience the best !! He went above and beyond. He puts his heart into his job and makes sure his customers Thanks to Kyle Ashley he made our buying experience the best !! He went above and beyond. He puts his heart into his job and makes sure his customers leave happy. I have never been so happy in all the years I have been buying cars!!!! Thank you again so so much for exceptional service from KyleI I refer him to everybody and anybody I crossed paths with that wants to buy a new car. He is a great aspect to Southeastern Honda. More

Absolutely a wonderful experience! Thank you Southeastern Honda. Nick George was a respectful, courteous, comfortable young man who LISTENED. We would recommend this dealership (espec Thank you Southeastern Honda. Nick George was a respectful, courteous, comfortable young man who LISTENED. We would recommend this dealership (especially Nick George) very highly. More

Dean Jason "Great Experience" Just leased my 4th car from this dealership. Nick George went way beyond the call of duty each time to satisfy me. I highly recommend this dealership Just leased my 4th car from this dealership. Nick George went way beyond the call of duty each time to satisfy me. I highly recommend this dealership because of his service. More

Bad Experience with Southeastern Honda Service department My college daughter took her Honda in to fix a lock problem. When she left with the car, she could not get the gear to shift out of park. She informe My college daughter took her Honda in to fix a lock problem. When she left with the car, she could not get the gear to shift out of park. She informed a technician who used a screwdriver to what she thought was some kind of adjustment. Drove home and found out she had no brake lights. At that point, again could not shift the gear from "Park". We called Southeastern about this problem they told us how to insert an object into a keyhole to the right of the gear shift. Honda has a safety feature that prevents the shifter to release from "Park" if the brake lights aren't functioning. Returned the next day, Southeastern replaced a fuse to correct the problem. Left dealership with the car. Later tried to drive the car but had a dead battery and noticed her brake lights were on when the car was not running. Contacted Honda again and they requested we bring the car back. At this point we decided to use another mechanic. The 2nd mechanic had to make a quick adjustment on the brake switch, which took about 2 minutes and we were not even charged for the fix. I am appalled at the incompetence and lack of concern on the part of Southeastern's service department. They allowed my daughter to leave their dealership two separate times with brake lights not operating properly which could have caused an accident. We won't be using them again for our Honda repairs. More