Southeastern Honda - Service Center

My service visit I entered the service area and see a few folks in Honda shirts on computers, theres 4 of them. In front of me on my left is am empty desk. So I just I entered the service area and see a few folks in Honda shirts on computers, theres 4 of them. In front of me on my left is am empty desk. So I just kinda stand around awkwardly looking around for someone to greet me for maybe 10 mins. Then another Honda person shows up at the front desk, only as soon as he sits down I realize it's not the front desk it's just his desk with just happens to be in the front. now we both make eye contact and I can immediately tell from the look on his face that he's already got something on his mind. "Sir is anybody helping you I'm in the middle of something right now if you don't mind waiting" Finally I get some acknowledgement. now what I fail to mention is that out of the four redshirted employees only three of them actually had customers with them. There was one without a customer but I will say she was looking at her computer so maybe she didn't see me. Anyways moving on so the front desk guy says to me sir you might not want to stand too close to my desk the other Representatives might think that I'm helping you. This made me laugh in my head but I said okay and I kind of took a few steps away from his desk closer to the middle of the doormat. After a few minutes of tapping at his computer he looks behind him and realizes that his fellow employee doesn't quite have a customer so yeah so she can help me which she says yes. from there on it was pretty much my typical experience of getting service I only have to wait about an hour for my car to get serviced I paid with no problems I left with no problems. If I had one suggestion maybe you need a dedicated employee to greet people when they walk in so that people don't just kind of wander in or get choked up at the entrance. I don't fault any of the employees they look like they are all very busy and I know if someone just walked into my office I wouldn't necessarily be able to drop what I'm doing to greet them. More

Service Made an appointment using the web. Arrived early. Interacted with 3 people in the service department. Don't remember their names. Service was complete Made an appointment using the web. Arrived early. Interacted with 3 people in the service department. Don't remember their names. Service was completed promptly. More

Quick and easy. Excellent sales and service. Greg and Donna was great! Leased another vehicle from Southeastern Honda no other place to lease or buy another vehicle e Excellent sales and service. Greg and Donna was great! Leased another vehicle from Southeastern Honda no other place to lease or buy another vehicle except for Southeastern Honda. More

Service I am always happy with the great treatment and service y the staff at Southeastern Honda, and have been since 2006. I usually work with Allison, and s I am always happy with the great treatment and service y the staff at Southeastern Honda, and have been since 2006. I usually work with Allison, and she goes above and beyond to ensure that everything is great! More

Service adviser went above and beyond in solving my problem. Your service adviser went to bat for me and got my repair done quickly and fairly. I can highly recommend this service department. I also like the mon Your service adviser went to bat for me and got my repair done quickly and fairly. I can highly recommend this service department. I also like the money saving coupons you send. More

Honest and friendly group! Highly recommend this dealership! Allison in the service department is always friendly and accommodating. Answers every concern and when I leave ther Highly recommend this dealership! Allison in the service department is always friendly and accommodating. Answers every concern and when I leave there, I feel confident my car is running in tip top shape! More

Efficient, informative, thorough ! Got in and out very quickly. Needed tutoring on how to work the navigation. Learned that there was a “locking tailgate” kit available for my Ridgeline Got in and out very quickly. Needed tutoring on how to work the navigation. Learned that there was a “locking tailgate” kit available for my Ridgeline. The only gripe I’ve had about the pickup. More

Brakes for a 1999 Accord The service I received via Allison Ortner was exceptional as always. I have trusted my multiple Hondas to her for service for quite a few years. She The service I received via Allison Ortner was exceptional as always. I have trusted my multiple Hondas to her for service for quite a few years. She has always given me great service and I trust her implicitly for accurate information and assurance of execution of great service. More

Service was timely and friendly. Lounge is clean. Restriction was clean. Like the coffee machine. When we went to Honda in Stuart they always did a quick ca was timely and friendly. Lounge is clean. Restriction was clean. Like the coffee machine. When we went to Honda in Stuart they always did a quick car wash that was a nice touch More

Knowledgeable and Professional Upon my arrival I was greeted right away by Service Consultant Kyle Gardner. Was scheduled for oil change and tire rotation. I also requested servi Upon my arrival I was greeted right away by Service Consultant Kyle Gardner. Was scheduled for oil change and tire rotation. I also requested service to check out my phone command on the console. Time took a little longer than expected due to issue with phone command. Service contacted Honda and was able to fix issue. More