Southern 441 Nissan

I purchased what I was led to believe was a Nissan maintenance plan from Southern 441 Nissan, but I later learned it was actually through a third-party company called Total Warranty Services — somethi maintenance plan from Southern 441 Nissan, but I later learned it was actually through a third-party company called Total Warranty Services — something that was never disclosed at the time of purchase. In fact, all my questions were led with lies, or misleading answers. The package includes only six oil changes, for $55 and a break wash, for $25 a total value of $355 total, yet I was charged $850. It does not include tire rotations or any of the standard maintenance one expects during an oil change. I was never given a breakdown of the terms until today, literally 11 months after the deal. And from what I understand, there is a contract, that I have yet to receive. I would not have agreed to such limited coverage had it been properly explained. (Side note, my sales contract was given to me in Spanish, and I can't even get them to give that to me in English, unless I go to the dealership!) What makes it worse, they all knew I lived near Miami, 59 miles away from their dealership. While they keep telling me they would honor the service contract, who drives 60 miles for an oil change? I only went to this dealership because I insisted on getting a Red Murano with Cashmere interior. While General Manager Reddick Brown was responsive when I raised my frustration and concerns, the resolution offered was inadequate and failed to address what I believe is a clear case of misrepresentation. I’m asking Southern 441 Nissan and Total Warranty Services to take accountability and issue a full refund of $850 for services I will never use. Consumers deserve full transparency. This is an example of what it doesn't look like! More

It was a Great pleasure to have MY NEW NISSAN MURANO here at SOUTHERN 441 NISSAN , MY SALES PERSON JEAN MILOU is very good FRIENDLY and very Nice also also as the Managers as all the staff at th here at SOUTHERN 441 NISSAN , MY SALES PERSON JEAN MILOU is very good FRIENDLY and very Nice also also as the Managers as all the staff at the Dealer and I will continue to visit the Dealership for service and I will refer all my Friends and Family to get New or Used Car all the time. so Satisfy for the services . More

Yadira was very kind and knowledgeable. She took her time to help me through the process. I met the owner Mike Pennschio who made the deal happen. He is a people person! I will definitely r She took her time to help me through the process. I met the owner Mike Pennschio who made the deal happen. He is a people person! I will definitely recommend to family and friends! More

Ariel my Sales person was very profesional. ...Absolutely LOVE my NISSAN ROGUE! Will bring my entire family here in the next few weeks / months ...Absolutely LOVE my NISSAN ROGUE! Will bring my entire family here in the next few weeks / months More

Jean Francois in sales is exceptional! He goes above and beyond and has the customers best interest at heart! He goes above and beyond and has the customers best interest at heart! More

This is a horrible dealership in Royal Palm Beach in wich they violate the rights of customers and are scammers selling cars with problems and they say they are a certified dealer but the general manag wich they violate the rights of customers and are scammers selling cars with problems and they say they are a certified dealer but the general manager is a very unfriendly person and does not like to help customers.They are liars asking for money down payment,hiding behind the claim that finance companies require it,wich is completely false.That money is for the dealership,not for the finance company.I recomended that you do not go to that dealer if you do not want to have a bad experince. More

I am looking for a used car through the internet. I inquired about a Mazda CX5 at Southern 441 Nissan and was contacted by William Hicks. He caught my attention because he took the time to video the I inquired about a Mazda CX5 at Southern 441 Nissan and was contacted by William Hicks. He caught my attention because he took the time to video the car and send it to me. I made an appointment With William Hicks to test drive the vehicle. His professionalism continued in person. The car was impeccable and what I was looking for. But I was put off by the final price being $6000 more then the publicized price of the car. And I was paying cash. I guess I was will need to get use to this aspect of buying a car. My decision was not to purchase the car because of the extra fees. There was no push back from the dealership. It left me feeling that this is a reputable company. More

Ariel my salesperson was very professional and accommodating. He delivered my new Nissan Pathfinder at my house and showed me all the features I was interested in. I will definitely recommend him accommodating. He delivered my new Nissan Pathfinder at my house and showed me all the features I was interested in. I will definitely recommend him to family and friends. More

BAD! Sold me a certified Lincoln MKX SUV with a worth less 6month 6,000 mile warranty form the open lot. It leaked water from the rear AC vents at the fi Sold me a certified Lincoln MKX SUV with a worth less 6month 6,000 mile warranty form the open lot. It leaked water from the rear AC vents at the first rain and flooded out my luggage compartment. I took it back twice. Take it to Lincoln they said with a smile.. Lincoln charged me $1,500 dollars to fix. I believe the Nisson dealership knew it as the car had been left out in the open to be sold to the first sucker that came along. More

My overall experience was first class. I am a long time acquaintance of the owner - Mike Pennachio who gave me an excellence deal! Mark Tindall my Product Specialist was very professiona I am a long time acquaintance of the owner - Mike Pennachio who gave me an excellence deal! Mark Tindall my Product Specialist was very professional and honest. Exhibited a desire to please and what he could not answer he sort answers for. Southern 441 Nissan went above and beyond. More