Southern 441 Nissan

I Recently had a new Antilock Brake System Module installed in my Nissan Pathfinder and I knew the connector (plug) had a crack on top but the connector locked and secured well to ABS module. The v installed in my Nissan Pathfinder and I knew the connector (plug) had a crack on top but the connector locked and secured well to ABS module. The vehicle was brought in to the dealership for Diagnostic Trouble Codes that were showing up and possibly needing Controller Area Network diagnostic. After picking up my vehicle, I observed that the ABS Module connector was glued to the ABS module and I was told the locking arm on the connector was broken and the connector was too loose to function properly. I was never given a choice of how the repair work would be done. If I had been, I would have preferred a new connector be installed. When I questioned why it was glued, I was accused of breaking the connector. I never accused anyone of breaking it in the first place, knowing it was cracked. I was then loudly called a “LIAR” in front of customers and employees inside the dealership more than once in a threatening way. I was purposely disrespected, belittled, embarrassed, put in fear and humiliated at the dealership in front of other people. By the way, I removed the glue holding the connector in place and had the connector checked by independent mechanics who say the connector is not broken. The locking arm functions and the connector fits securely to the module. I have been driving my car without any issues for weeks now. What did they fix? If anything, they caused me to break off the plastic on top of the connector to unglue it from the ABS module. To add further insult, they charged me for over three hours of Controller Area Network diagnostic which cost $187.77 per hour. Every independent mechanic I went to said it takes one hour to do a Controller Area Network diagnostic. The only comforting thing with today’s current affairs is they had to wear a mask when they were robbing me. But more than the poor work done, it was being horrifically disrespected, belittled, embarrassed, put in fear and humiliated by a Service Manager in front of customers and employees that is not forgivable. I am a senior citizen only wanting good service and not to be attacked. Save yourself the grief and embarrassment that I went through and avoid going to Southern 441Nissan or Greenacres Nissan which are Managed by the same franchise owner and also the same Service Manager who disrespected me. Could you imagine what might have happened if I had a bad temper or worse? I have been going to this dealership since 2007 and I have owned four Nissans. It’s about time I Bought American Again! Good bye, Nissan, Never again! More

Jean Was Very Good, very much helpful he made sure I didn’t leave without a car and made sure I was very satisfied with the car before leaving the lot didn’t leave without a car and made sure I was very satisfied with the car before leaving the lot More

Jean Was Very Helpful He Made Sure I Left With A Smile On My Face, Anytime Someone Is Lookinh For A Car I Recommend Jean My Face, Anytime Someone Is Lookinh For A Car I Recommend Jean More

Jean is the best, he was very attentive and was extremely friendly, helpful and knowledgeable. Would definitely come back just for him. Great car and price friendly, helpful and knowledgeable. Would definitely come back just for him. Great car and price More

That my second Car from Jean Milou Francois. He always be there for me to make the deal happens. He spend his time to help me for my Best . I will recommend my relatives to Jean Milou at Southern 441 Nissan there for me to make the deal happens. He spend his time to help me for my Best . I will recommend my relatives to Jean Milou at Southern 441 Nissan . Berry Happy. More

This my 4th Nissan at Southern 441 Nissan the last 3 This my 4th Nissan at Southern 441 Nissan the last 3 cars are from Jean Francois. He always help me in the fitures and the process to get the new Se This my 4th Nissan at Southern 441 Nissan the last 3 cars are from Jean Francois. He always help me in the fitures and the process to get the new Sentra. I will recommend Jean Milou all the time. Good SalesMan. More

Very helpful and knowledgeable quick fast service good attitude and made sure i git the right car for my needs at a good price recommend 100 percent attitude and made sure i git the right car for my needs at a good price recommend 100 percent More

Jean milou Francois was helpful and friendly, highly recommended. If your looking for a Nissan vehicle, ask for him. he got me a great deal recommended. If your looking for a Nissan vehicle, ask for him. he got me a great deal More

Looking for excellent customer service, visit Jean milou Francois Is amazing. , visit 441 Southen Nissan and ask for him, you will be happy when you do. He listen and try to help. He is very friendly and a Francois Is amazing. , visit 441 Southen Nissan and ask for him, you will be happy when you do. He listen and try to help. He is very friendly and accommodating. He has a very great personality and you can tell he loves what he is doing because of the way he assist you in looking at the vehicles and discussing all the details. Work with him and you will be in good hands. Thanks for all his help today, my husband and I now have a new Nissan Rouge for just what we were looking for. Thank you Jean More

If you are looking to get a Nissan car, visit Jean milou Francois , he is an amazing dealer. He helped my husband and I today in being able to deal/take home a brand new Nissan 2021 Rouge. Jean has been ver Francois , he is an amazing dealer. He helped my husband and I today in being able to deal/take home a brand new Nissan 2021 Rouge. Jean has been veryyyy helpful, very patient, he explains everything so well. He listens and understand and do his best to assist you. He explains every little detail on the car you look at. All the features. I must say that Jean is truly as assets to 441 Southern Nissan dealership. Thank you Jean for all your help today. We truly appreciate you! Fantastic Customer Service More