Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern 441 Toyota
Royal Palm Beach, FL
513 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
513 Reviews of Southern 441 Toyota
October 26, 2020
From finding the used car I wanted to my interaction with salesman ( Red Sue ), through financing (Charles Munoz) to driving the car home I found the experience seamless, and cordial. Everyone was extreme salesman ( Red Sue ), through financing (Charles Munoz) to driving the car home I found the experience seamless, and cordial. Everyone was extremely helpful in the process and I was very pleased with the outcome. I would highly recommend this dealer and his staff More
by gjopek
Employees Worked With
Red Sue
October 09, 2020
Zero stars for this dealership!!! The worst experience I have ever had buying a car. Steve the sales man told my husband everything he wanted to hear to get us into the dealership. James Barton the manage have ever had buying a car. Steve the sales man told my husband everything he wanted to hear to get us into the dealership. James Barton the manager confirmed the deal with my husband. We came in to buy a Toyota Camry, the out the door price and the financing was all agreed upon via calls , texts and e mails. Once we were almost finished with the financing they added $2500 to the out the door price they had promised us. Needless to say we did not buy the car, we wasted hours of our time and left very upset and discusted at the experience!!! I would not recommend this dealership to anyone. They will tell you anything to get you in the door and then change the entire deal. Very unprofessional and insulting. IVETA More
by Marine
Employees Worked With
James Barton
October 09, 2020
We placed a 500 deposit on a 2015 Nissan Juke via CC. We were told the car was put to the side and it was ours. We arranged a shipper as we were out of state. We arranged bank to wire money n Monday as it were told the car was put to the side and it was ours. We arranged a shipper as we were out of state. We arranged bank to wire money n Monday as it was a Friday afternoon and credit union was closed. Salesman called the next morning and said they took another deposit and whoever got the money their first won the car. Normally I would tell a shady business tactic like this to shove it!! But the way they were acting I was concerned they would keep our deposit. Bank was minutes from wiring money on Monday when dealer called and said we lost the competition and the other people got it??? Told them what I thought of their dealership. No apology nothing.. CC refunded. Next day three fraudulent charges on our card from that city in Florida. Had to cancel CC and refute changes with CC company. Avoid this place at all costs. Getting this info out as much as I can..BBB and any review site. These guys re crooked with no ethics.. Beware!! More
by Stusstingray
Employees Worked With
James Barton, Roberto Nunez
September 27, 2020
I had the opportunity to work with Claudia on a deal for a 2020 Toyota Corolla, unfortunately we couldn't get the out of state deal done. Claudia went above and beyond and reach out to her friend, Ryan Levy a 2020 Toyota Corolla, unfortunately we couldn't get the out of state deal done. Claudia went above and beyond and reach out to her friend, Ryan Levy in NJ, who works for a Toyota dealership near me. She took my needs personally and made sure I was taken care of even if it meant giving the sale to someone else. Her actions speak highly about her professionalism, character and desire to help. Southern 441 Toyota is lucky to have Claudia as a member of their sales team. More
by vancantar
Employees Worked With
Claudia Bermudez
September 11, 2020
We had a positive experience with Yadira Fabian. She was friendly and fair with no tricks. Yadira really knows her cars! Love my Avalon 2015! friendly and fair with no tricks. Yadira really knows her cars! Love my Avalon 2015! More
by chick car lover
Employees Worked With
Yadira Fabian, Juan Munoz
August 30, 2020
Claudia is the hardest working sales person ever ever met ! She heard what we wanted and got it for us. I will definitely come see her again l!!! ! She heard what we wanted and got it for us. I will definitely come see her again l!!! More
by Evan
Employees Worked With
Claudia Bermudez
August 29, 2020
Had a great experience ! Claudia is an excellent listener. Really took care of us ! James made it all happen 😊 what a great team to work with listener. Really took care of us ! James made it all happen 😊 what a great team to work with More
by rickjenn
Employees Worked With
James Barton, Claudia Bermudez
August 21, 2020
Came in to get a tire repaired. Waited 4 hours and not until I called service department I found out they didn’t have the tire in stock and had to order it. Since I had road hazard package they said it’l until I called service department I found out they didn’t have the tire in stock and had to order it. Since I had road hazard package they said it’ll take another couple hours to get the payment processed from that package before they can order the tire. In total, would have been about 6 hours of waiting for nothing. I told them to put the spare tire on and I’ll come pick up the car. Never return. Do not recommend to anyone. More
by Useforallemails
Employees Worked With
Sam
August 18, 2020
Made an appointment for service at 12:45 when I arrived they had no information about my appointment and told me it would be a four-hour wait I went elsewhere poor customer service. they had no information about my appointment and told me it would be a four-hour wait I went elsewhere poor customer service. More
by tim
Employees Worked With
Telephone operations, Chris McPhillips
August 17, 2020
In general the service and attention were very good, although the trading for my old Nissan was not what I expected. I only received 2,000 dollars even though the dealer had evaluated it at almost 3,00 although the trading for my old Nissan was not what I expected. I only received 2,000 dollars even though the dealer had evaluated it at almost 3,000 dollars. They replaced the battery for free and the car is in perfect condition. Thanks to Toyota for all your cooperation and good service. More
by fili
Employees Worked With
I dont rebember the name from saler
