Southern Acura Newport News

Excellent customer service I'm always greeted with a warm and friendly smile. I feel my business is always appreciated and valued. James Bland always goes above and beyond to m I'm always greeted with a warm and friendly smile. I feel my business is always appreciated and valued. James Bland always goes above and beyond to make sure I am taken care of. He explains the service suggestions and offer options for payment. I feel he sincerely would like to see me in a safe vehicle. More

Reliable Service I have had two of my vehicles in for a state inspection recently and Derrick Nichols has taken great care of me. I didn’t have to wait long and commun I have had two of my vehicles in for a state inspection recently and Derrick Nichols has taken great care of me. I didn’t have to wait long and communication was top notch. I will always have my cars serviced with Derrick at Hall Acura. More

Outstanding salesman I have been a customer of Priority Honda for my last 2 cars. I decided to visit Hall Acura. I was blown away by the salesman Early. His knowledge of t I have been a customer of Priority Honda for my last 2 cars. I decided to visit Hall Acura. I was blown away by the salesman Early. His knowledge of the Acura and other brands as well. I did my homework before the visit. He never tried to plus sell me. He was concerned about what I wanted and the price I wanted to get. I give this salesman and all staff present during my buy an A+. More

Great experience I came and saw a car in July and finally decided to close the deal. Devin was great and found the right car for me. My husband and I couldn't be hap I came and saw a car in July and finally decided to close the deal. Devin was great and found the right car for me. My husband and I couldn't be happier. Thanks. More

First time, will be back Had my car serviced, excellent experience thanKs to Sean Wales! I’ll be back! No waiting, the waiting area was clean and comfortable with a nice sele Had my car serviced, excellent experience thanKs to Sean Wales! I’ll be back! No waiting, the waiting area was clean and comfortable with a nice selection of snacks and drinks. Sean kept me updated as the service progressed. Car was vacuumed and clean! More

Best ever It was the best service I ever had done on my car I love the way the people there cared about me as a person and the did a amazing job on my car it di It was the best service I ever had done on my car I love the way the people there cared about me as a person and the did a amazing job on my car it didn't take long n I was so happy that I didn't have to wait long to get my car done More

Great service Emergency situation. Handled quickly and efficiently .Everyone was quick to help me out of a bad spot. They could have sent me somewhere else but they Emergency situation. Handled quickly and efficiently .Everyone was quick to help me out of a bad spot. They could have sent me somewhere else but they handled it for me. More

A great place to buy and service a car! Daryl Hoe is an outstanding salesman. He takes the time to carefully explain every detail of the transaction. He is really excellent at explaining t Daryl Hoe is an outstanding salesman. He takes the time to carefully explain every detail of the transaction. He is really excellent at explaining the features of the car I purchased. This is my second car purchased from Hall and my eighth Acura. The latest sales experience is the best I've experienced thanks to Daryl. More

A job well done! I've had my MDX for a little over a year and just realized that the tire jack was missing. Well I had no clue that it was hidden in a nice little comp I've had my MDX for a little over a year and just realized that the tire jack was missing. Well I had no clue that it was hidden in a nice little compartment in the back that I didn't even know was there until it was needed and we had to look for it. I emailed John Rooney-GSM about my issue and I was surprised that he responded so quickly and jumped right into action to resolve my issue. He ordered the tire jack that I was missing and to my surprise it came the next day and he contacted me immediately to let me know. When I went to pickup the tire jack, Mr. Rooney was very pleasant and courteous and had a wonderful salesperson put it in my truck for me. I was so pleased with the help I received and the follow up from Mr Rooney via email that I will always be a loyal customer. This was a great customer service experience. Hats off to you guys for a job well done! Keep up the good work! More

Best Car Buying Experience As a retired person in sales and having previously owned three Acuras, I found my experience at Hall Acura in Newport News,VA to be as good as it gets As a retired person in sales and having previously owned three Acuras, I found my experience at Hall Acura in Newport News,VA to be as good as it gets when buying a car. There was no pressure to do it today as in past experiences in other places. I found both the service and sales departments to be top notch. Daryl in service and Devin in sales as well as management knew how their cars function inside and out and took time to explain all features and processes thoroughly. My car buying experience was as good as it could possibly be. I would highly recommend Hall Acura because of its professionals and patience with me as a nervous buyer. More