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Southern Acura Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.8
1,478 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,478 reviews

February 06, 2024

Kevin Rafeek is very professional. He always makes sure I get A1 service. Kevin always guides me to the best and necessary services I need to keep my car running well. More

by K.d.wright13
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
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Feb 07, 2024 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 06, 2024

Always exceed all my expectations The team works to complete all my vehicle maintenance with the upmost care More

by Debragconrad
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
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Feb 07, 2024 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 12, 2024

Very professional, honest, open and friendly. It was a pleasure. Prompt and accurate information and correspondence More

by lcandjsbartlett
Recommend Dealer
Yes
Employees Worked With
Marc Darnell, Marc Darnell
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Feb 07, 2024 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 03, 2024

They were friendly, responsive, and easy to work with I would recommend the dealership to my friends More

by vonniemann
Recommend Dealer
Yes
Employees Worked With
John Price
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Price
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Jan 05, 2024 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 03, 2024

Quick and easy He was very attentive and patient with the whole process. I would definitely recommend him. More

by shatonna.jenkins
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Sheldon
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Jan 05, 2024 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 27, 2023

Service department provided quick and excellent service. And as usual Darryl Hoe was very helpful and informative More

by dgardner
Recommend Dealer
Yes
Employees Worked With
Daryl Hoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Hoe
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Dec 27, 2023 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 26, 2023

Devin is a great professional that made the process quick, easy and fit what I wanted in a vehicle. Great job Devin I would recommend him ten times over More

by Cmack4371
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Sheldon
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Dec 27, 2023 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 26, 2023

It was great and personable as always. I appreciated the time Devin took with us. More

by Erica
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Sheldon
Report | Print
Dec 27, 2023 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 14, 2023

I've been going to this dealership for year - buying or maintenance, top notch experience. Kevin always makes sure my SUV is in top conditions, he never is too busy to answer my questions or explain why s More

by WendySue757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 10, 2023

Great I love Devin and the fact that my car has lifetime oil changes and inspections More

by gtmobay4me
Recommend Dealer
Yes
Employees Worked With
Marc Darnell, Marc Darnell
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Dec 11, 2023 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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