Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
789 Reviews
4.9

789 Reviews

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789 Reviews of Kevin Rafeek

April 24, 2026

Dealership Rating
Employee Rating

Always friendly and well organized. Work performed quickly. Would recommend for Acura service to friends. More

by fourbennetts
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

April 24, 2026

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Employee Rating

The work was done in a timely fashion and no issues have occurred after. I appreciate ya More

by SHOODYCHAKRAS
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

April 23, 2026

Dealership Rating
Employee Rating

Everyone is extremely helpful! Even when you don’t know how to operate your own car! More

by a.v.stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jessica Goodale

April 22, 2026

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Employee Rating

Always a good experience My appointment was at nine. I had a meeting at 11 and my car was properly serviced and returned to me nice and clean right on time. This is my fourth car I bought from you guys More

by jmzwerdling
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Apr 22, 2026

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 20, 2026

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Employee Rating

Good and efficient , appointment setup is really easy, I like the fact that technician are very honest with diagnosis 👍 More

by marvin.gcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 19, 2026

Dealership Rating
Employee Rating

Once again the staff was great to work with. The trip was quick and painless. More

by Scuba1192
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Apr 22, 2026

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 18, 2026

Dealership Rating
Employee Rating

Southern Auto dealership is top notch when it comes to inspections, oil change, and any car maintenance More

by seraphinne75
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

April 18, 2026

Dealership Rating
Employee Rating

Kevin and the rest of the advisor team always greet me by name. The service team always have my vehicle done on time or earlier. More

by twstbrks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jessica Goodale

April 17, 2026

Dealership Rating
Employee Rating

They offer great service. Very personable. Waiting area very comfortable. Every person is very accommodating. More

by brendafranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jessica Goodale

April 17, 2026

Dealership Rating
Employee Rating

Excellence personified! ! The Service Team is always friendly, and they make you feel as though they truly care about your needs. More

by Shimmaninny
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

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