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Southern Acura Newport News - Service Center

Newport News, VA

4.7
259 Reviews

259 Reviews of Southern Acura Newport News - Service Center

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January 28, 2018

Outstanding!!!!! This dealership is Awesome!!! I bought a RDX from another place but have been having problems with my Bluetooth Connection. Sheldon Watson greeted me More

by BrandiLoveShamar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Watson
Jan 31, 2018 -

Southern Acura Newport News responded

We're happy Sheldon could help with the issue with your Bluetooth connection. If you're ever in need of more help, please let us know!

January 25, 2018

Simple Service was great! I was able to drop off my vehicle and pick it up later once the work was complete. They also did a courtesy wash. More

by Richie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 30, 2018 -

Southern Acura Newport News responded

We're glad to hear we delivered such great service! If there's anything further we can do for you, we are happy to help!

January 22, 2018

Hall Acura NN Service is above the rest Hall Acura Newport News service goes the extra mile to provide quality service on my vehicles. They have always kept me happy when I needed to spend a More

by TLL84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Wales
Jan 25, 2018 -

Southern Acura Newport News responded

We really appreciate your continued business with us! We're so glad that Sean and the rest of the team always provide you with a positive experience! If there is anything additional that we can do for you, please let us know! Take care!

January 18, 2018

Love y’all so much They were the best. Kept me laughing while I was waiting on my service and making sure I was happy with everything. I will always come Back with ser More

by Coreytheblack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Rodgers, Sean Wales, Derrick Anthony Nichols, James Bland, Charlie West Miles III
Jan 22, 2018 -

Southern Acura Newport News responded

We are so glad you found our staff so entertaining while waiting on your vehicle's service! We look forward to your next visit! Take care!

January 16, 2018

Great Customer Service I have always been pleased when taking my 2013 Acura MDX in for service. Sean Wales has always gone above and beyond to make sure everything is alway More

by Cspaulding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Wales
Jan 18, 2018 -

Southern Acura Newport News responded

We're happy Sean has delivered great customer service and taken good care of your vehicle. Please don't hesitate to reach out if there's anything additional we can do for you!

January 10, 2018

Gret service Great service from JB , always. everyone in here takes care of business , from sales , service , and even cashiers. Will be back for later purchases . More

by Jjhvc22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

We are very happy James and our team could consistently provide you with a positive experience! We look forward to your next visit! Take care!

January 09, 2018

Oil change JD is a great rep. Very honest, upfront. gives his opinion with no pressure. makes u feel comfty. Very professional, real, honest and a cool sense of More

by joshmk21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Thank you so much for sharing your response to James' outstanding customer service! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 03, 2018

Nothing But The Best I trust James Bland when he explain what's going on with my vehicle he don't talk over your head with big words.Thank you James for helping me to keep More

by Mydogsimba2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 04, 2018 -

Southern Acura Newport News responded

We are glad you've received great customer service from James. If you're ever in need of more help, please let us know!

December 29, 2017

Spark Plug & Oil Change, State Inspection Took my car in for regular service and was treated well as always. JB is my service manager and once again he Did everything possible to take care of More

by Shawnn Striverson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 31, 2017 -

Southern Acura Newport News responded

We are pleased to hear that everything was completed to your satisfaction, Shawnn! We are always more than happy to assist you if anything else comes up. Take care!

December 25, 2017

JB (James Bland) is the best service coordinator! I own a "vintage" Acura tl. JB and the service crew keep me on the road. Thank you for all the great service! You guys are the best! More

by Lisa Neun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 26, 2017 -

Southern Acura Newport News responded

Lisa, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you again in the future! Take care!

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