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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
991 Reviews
Call Service Center (757) 424-6380

991 Reviews of Southern Buick GMC Greenbrier - Service Center

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June 12, 2025

Service was great, and Sean was really helpful. He kept me updated about my vehicle's work progress until it was completed. More

by chigs121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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June 11, 2025

The staff is super friendly and listens to their customers concerns or problems. The first inspection and check up went great. I returned with a problem I have been experiencing since I purchased t More

by MK4PAWLOWSKI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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June 11, 2025

Made appointment for new battery. Got there and they didn't have the battery. Duh More

by KENT_IRWIN101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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June 09, 2025

This service appointment for oil change and state inspection was the best I’ve had in many years. On time and courteous service. More

by WESLEY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Jun 10, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 09, 2025

Service department is horrible and always trying to rip you off, especially if you are female. I was quoted an astronomical price for the labor to install the tire sensor monitors, until my husband went wi More

by PAMIAM_15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Jun 10, 2025 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 09, 2025

Very professional and accommodating to service my vehicle on short notice. Kept me informed throughout. Highly recommend Greenbrier GMC! More

by DHALLBALLER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Miele
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Jun 10, 2025 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 07, 2025

Tried to recommend a new air filter. Was told mine was extremely dirty....I just changed the filter a week prior and even wrote the date on it with permanent marker. Tech would've known More

by rbusby714
Recommend Dealer
No
Employees Worked With
Service
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Jun 10, 2025 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 07, 2025

I like because I always get a quick response back when I call in to get some service and the employees are always polite. More

by 76demetrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 10, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 06, 2025

They took and made tire and "lock" replacement in less than 4 hours. The Kia waiting area was very comfortable with deep cushioned chairs. More

by THEKOEHLS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan was very thorough and got the door lock part that we needed. With out his interest in our need I doubt we would have gotten the door lock part.
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June 06, 2025

Althought the dept is going under a major renovation, they provided the best service possible. I was happy. More

by Oneatursvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
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