Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
936 Reviews of Southern Buick GMC Greenbrier - Service Center
The advisors mixed up my car with another persons car. I sat waiting for 3 hours till I went up and asked what’s up with my car. To be told oh it was in for something I didn’t schedule and that what I bro I sat waiting for 3 hours till I went up and asked what’s up with my car. To be told oh it was in for something I didn’t schedule and that what I brought it in for had not even been done. I wasted almost my whole day and almost 5 hours in waiting area. I will drive 10 miles to a different dealership then come back to this place More
Fast and friendly service. My service advisor and technician did a great job on keeping me updated and getting my vehicle back to me in a timely manner. My service advisor and technician did a great job on keeping me updated and getting my vehicle back to me in a timely manner. More
I recently bought a Buick Enclave from Southern Buick GMC, and I have to say, it was a pretty great experience overall. From the moment I walked in, the staff were friendly and welcoming, which put me at GMC, and I have to say, it was a pretty great experience overall. From the moment I walked in, the staff were friendly and welcoming, which put me at ease right away. They took the time to understand what I was looking for and guided me through the different options without any pressure. The Enclave itself is amazing. It’s spacious, comfortable, and has all the features I wanted, like a nice infotainment system and plenty of safety options. The test drive was smooth, and I really enjoyed how it handled on the road. The financing process was straightforward, too. They explained everything clearly, and I felt like I was getting a fair deal. I appreciated that they worked with me to find the best payment plan that fit my budget. Overall, I’m really happy with my purchase and would recommend Southern Buick GMC if you’re in the market for a new vehicle. They made the whole process easy, and I love my Enclave. More
UUnable to find the source of the problem for check engine light and don’t keep customer informed daily as my truck has been there for a week now have this problem for over three weeks now I’m getting engine light and don’t keep customer informed daily as my truck has been there for a week now have this problem for over three weeks now I’m getting very tired of this of not getting to have my truck to drive More
I injoy taking my car in as everyone is friendly, professional and goes the extra step to help me out! I had a problem and had to come back to address it and I have an appointment for this week! professional and goes the extra step to help me out! I had a problem and had to come back to address it and I have an appointment for this week! More