Southern Buick GMC Greenbrier - Service Center

The sales department is good, but service department is a little small but adequate for this size dealership little small but adequate for this size dealership More

They handle issues that arise in professional manner. Kept me inform which was much appreciated. Kept me inform which was much appreciated. More

Had to go back to dealership many times to get a recall done. Mechanic disconnected battery terminals without letting me know before he did it so I would have time to write down my memory items. done. Mechanic disconnected battery terminals without letting me know before he did it so I would have time to write down my memory items. More

Liked the new video texts for what is being done and the recommended services texts. Overall a great experience and the workers are friendly recommended services texts. Overall a great experience and the workers are friendly More

Excellent and punctual Promised time was for 5 pm, they were done by 1 pm. Super fast were done by 1 pm. Super fast More

I had a great experience thanks to Antwan, my service advisor. He was knowledgeable, friendly, and took the time to explain everything about my vehicle's needs. His excellent customer service made the wh advisor. He was knowledgeable, friendly, and took the time to explain everything about my vehicle's needs. His excellent customer service made the whole process smooth and stress-free. More

It was okay It was okay, the wait wasn't to bad. Appreciated the fluid top offs Appreciated the fluid top offs More

I brought my car in to have an oil change and tires rotated. Everything was done perfectly. The young man was very nice. rotated. Everything was done perfectly. The young man was very nice. More

Terrible experience with the service team. Not responsive to calls when multiple voicemails were left. We required parts that took a while to come in and then when the car was fixed, the part Not responsive to calls when multiple voicemails were left. We required parts that took a while to come in and then when the car was fixed, the part replaced didn’t work. Severe lack of attention to detail. More

For the second time, the service department did not have the parts needed for my recall in stock, requiring me to schedule another appointment. Since the recall requires identical parts for every car like m the parts needed for my recall in stock, requiring me to schedule another appointment. Since the recall requires identical parts for every car like mine repaired it’s amazing the service team was not prepared for my visit. Especially since it took weeks to get an appointment and should have given them ample time to have everything ordered, More