Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
985 Reviews of Southern Buick GMC Greenbrier - Service Center
Had to go back to dealership many times to get a recall done. Mechanic disconnected battery terminals without letting me know before he did it so I would have time to write down my memory items. done. Mechanic disconnected battery terminals without letting me know before he did it so I would have time to write down my memory items. More
Liked the new video texts for what is being done and the recommended services texts. Overall a great experience and the workers are friendly recommended services texts. Overall a great experience and the workers are friendly More
I had a great experience thanks to Antwan, my service advisor. He was knowledgeable, friendly, and took the time to explain everything about my vehicle's needs. His excellent customer service made the wh advisor. He was knowledgeable, friendly, and took the time to explain everything about my vehicle's needs. His excellent customer service made the whole process smooth and stress-free. More
Terrible experience with the service team. Not responsive to calls when multiple voicemails were left. We required parts that took a while to come in and then when the car was fixed, the part Not responsive to calls when multiple voicemails were left. We required parts that took a while to come in and then when the car was fixed, the part replaced didn’t work. Severe lack of attention to detail. More