Southern Buick GMC Greenbrier - Service Center

Service is prompt, reasonably fast and reliable. Staff provide updates and realistic expectations on time and services. Staff provide updates and realistic expectations on time and services. More

Service was oil change made an appointment when I got there was very nice and hospitable. Went to wait in the Kia waiting area. was sent a text message when car was ready less than two hours. Pleased wit there was very nice and hospitable. Went to wait in the Kia waiting area. was sent a text message when car was ready less than two hours. Pleased with service and time. More

Part of me coming in was to get a recall item. I let them know I was coming in a month before I did so and they still did not have the item that is not OK. For over a year now I have been waiting I let them know I was coming in a month before I did so and they still did not have the item that is not OK. For over a year now I have been waiting on the recall item to be available at my dealership. More

Great communication, thorough explanation and our recall repairs were completed within 2 hours of dropping off the truck! repairs were completed within 2 hours of dropping off the truck! More

Great experience. Reggie was patient with me and made sure I explored all my options. He was amazing overall Reggie was patient with me and made sure I explored all my options. He was amazing overall More

Outstanding customer service and communication. They exceeded their own projections and had my vehicle ready the very next day. They listen to what I said, and they investigated the issues gave me They exceeded their own projections and had my vehicle ready the very next day. They listen to what I said, and they investigated the issues gave me a reasonable solution and charged me nothing for it. More

After dropping my car offi received a courtesy text and in less than an hour my car was ready. Customer service was great. in less than an hour my car was ready. Customer service was great. More

The Service department representative are awful. They are misleading, not professional, a bad representative of a good car company. I haven't had a basically good experience on a few years. They are misleading, not professional, a bad representative of a good car company. I haven't had a basically good experience on a few years. More

Customer service is good. I've only had pleasant experiences dealing with the people there. I've only had pleasant experiences dealing with the people there. More

Sean was very helpful in processing my car repair. he was prompt and courteous with his communication he was prompt and courteous with his communication More