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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
1,333 Reviews

1,333 Reviews of Southern Buick GMC Greenbrier - Service Center

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June 24, 2025

They went out of their way to make things right and that I was satisfied More

by james.bearsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 24, 2025

They were nice and my experience was very pleasant. I will go back again for service. More

by Diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 26, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 24, 2025

Service was very timely and professionally done. Staff was professional and lounge area was very clean. More

by vstmturpainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department.
Jun 26, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 24, 2025

They were supposed to have my car for one night. I never received a call from them so I called them three days later and they said it was ready. When I got there, I had to go.Find my own vehicle thre More

by LARRYVOGLER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Buick GMC Greenbrier responded

We value and appreciate your business, Larry. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 24, 2025

Very uncaring, took my car in for a recall. They broke my dash, said that happens and it's my responsibility More

by vaughanj223
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service/Administration
Jun 27, 2025 -

Southern Buick GMC Greenbrier responded

We value and appreciate your business, Jessie. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 23, 2025

The customer service staff was courteous and addressed any question I posed. Well done Southern!!! More

by SFSPEN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

The work done on my car was fast and efficient service. I would recommend to others More

by officiallytoot
Recommend Dealer
Yes
Employees Worked With
Dekwan miller
June 22, 2025

Excellent service. Quick return of my vehicle. Sean, the customer rep was very professional and answered all my questions. More

by JTORRES091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean from the service department
June 22, 2025

The gentleman that helped me went above and beyond for me even though I didn’t have an appointment! And the service was super quick, I was out in less than an hour! Best experience at a dealership service ce More

by CHRISTINAFACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dekwan Miller
June 22, 2025

Outstanding service by the Kia team I originally brought the vehicle and only for an oil change, but they reminded me that I needed an 8000 mile checkup. They took care of that at no charge to me and my veh More

by Official69fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maintenance department
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