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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.1
1,035 Reviews
Call Service Center (757) 424-6380

1,035 Reviews of Southern Buick GMC Greenbrier - Service Center

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June 17, 2025

At first they said the recall fix would take over an hour. When I inquired, after 15 minutes (car repair had not started) they said they would let the technician know I had another appointment elsewher More

by DWATKINS2931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representatives
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Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 17, 2025

I've been coming to this dealer for about 30 years. I have never had a problem. Kia's are great cars! More

by Dolittle58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 16, 2025

The service was done on time plus did an oil change. Everyone was pleasant at the service center. More

by R_LHELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
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Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 15, 2025

Good Inspection and All Recalls Were Addressed and Taken Care of Promptly Without Any Issues. More

by clw22120041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 15, 2025

Excellent Service , would recommend to friends and family and the 15 word minimum is stupid More

by KELSHAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 15, 2025

Great place to purchase a vehicle I love the experience and I love my vehicle More

by Trisha56
Recommend Dealer
Yes
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Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 15, 2025

All staff members were friendly and proffestional and took the time to anwser all my questions. Thanks to all! More

by lgfries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 13, 2025

All the employees interacted with for more than five years have been professional, friendly and taken the time to explain things in a manner easily understood. More

by PAT.GARRETT7708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department- all employees
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Jun 13, 2025 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 13, 2025

Everyone was very nice, and despite the temp area for the team, they did a great job. More

by CH 1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in the Service Department
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Jun 13, 2025 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 13, 2025

Droped off my pick up truck oil change tire rotation an recalls taken care of More

by john.wagenmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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