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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.1
947 Reviews
Call Service Center (757) 424-6380

947 Reviews of Southern Buick GMC Greenbrier - Service Center

Sort by
May 13, 2025

Not helpful. Does not stand behind what they sell. Won’t buy another vehicle there. More

by ggeressy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department in general
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May 15, 2025 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 13, 2025

The service was great, everything was done on a timely manner, My service advisor Deklawn was amazing as well. More

by Romano46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deklawn from the service department was great
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May 15, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 12, 2025

Service was very quick and staff was friendly and accommodating. Normally, I avoid service at dealership because of past experiences of pushing for additional service but this has not been an issue h More

by sabrina_valdivia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
May 15, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 12, 2025

They did a great job with servicing my truck and did it in a very good time Thank You More

by timberwolf2956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 11, 2025

Nice and friendly, helpful and did a great job Will be again soon thank uou More

by Mrs. Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name but they were very nice
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May 11, 2025

They can not fix the problems with the check engine light they say it is fixed I don’t get to drive it 100 miles before the light comes back on More

by TBENTFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
May 11, 2025

The dealership is friendly, efficient and knowledgeable. Getting an appointment is easy to make for any type of service you may need for your vehicle. More

by LaVerne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Yancey, service department
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May 11, 2025

Becky was awesome she was great at getting me in for a recall and worked round my busy schedule. More

by isaacadams1208
Recommend Dealer
Yes
Employees Worked With
5
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May 10, 2025

Great people, great service, Southern GMC always treats me like I’m part of the family, keep up the good work. More

by danmc1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon
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May 10, 2025

Changed me over 900$ and didn't fix anything. I don't recommend you anyone More

by grandpa426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I will do name
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