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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.1
947 Reviews

947 Reviews of Southern Buick GMC Greenbrier - Service Center

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May 10, 2025

For once got great service. In and out in an hour for an oul change. Have bought 5 vehicles over years at this dealership because of the salesman and at first the service . Af More

by AWILLI73005
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 10, 2025

From the salesman to the service center, I have always had a great experience! And I will keep coming back. More

by kristina14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Staff there are great and explained everything they did and if I needed anything Always get there when they open for service at 7am with no appointment and I'm there about 1 hour, which to me is very good, More

by Kapva
Recommend Dealer
Yes
May 09, 2025

For the 1st time in a long time the KIA Service Dept was Friendly, kind, quick, efficient, began and ended with a smile and a date and time for my K5s next appointment in August 2025.?? More

by wallacedjohnsonjr41
Recommend Dealer
Yes
Employees Worked With
Dekwan Millerat
May 09, 2025

Excellent customer service, great communication Was in and out in a timely manner Southern GMC rocks More

by danmc1987
Recommend Dealer
Yes
Employees Worked With
Antwon Pair
May 09, 2025

Good wait time even if you don't have an appointment for routine maintenance (Oil Change). Friendly Staff More

by prqueen77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and Service Dept.
May 09, 2025

I’ve been buying cars from Greenbrier since 1980. I will continue to praise greenbrier to other people. More

by Hedyosmunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
May 08, 2025

Customer service was very helpful and polite. They informed me of my wait time and where to wait. Wait time wasn’t too long for an unscheduled oil change. More

by GLADDIN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 08, 2025

Poor customer service 0 communication with customer on what they do to the car Service on the car was unpleasant Worst dealership experience More

by anthonyreyes12121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ Burns
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mikul Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fitzgerald
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Adams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shanell Nimmo
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Waited two hours for a simple part to be installed. Found out later that the wrong part was ordered and I have to come back later. Not happy at all. More

by psgarner64
Recommend Dealer
No
Employees Worked With
Service manager.
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