Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
947 Reviews of Southern Buick GMC Greenbrier - Service Center
For once got great service. In and out in an hour for an oul change. Have bought 5 vehicles over years at this dealership because of the salesman and at first the service . Af In and out in an hour for an oul change. Have bought 5 vehicles over years at this dealership because of the salesman and at first the service . After purchasing the last 2 vehicles, service was horrible for years. Hoping this is the final of crappy and longer than normal wait times. More
From the salesman to the service center, I have always had a great experience! And I will keep coming back. had a great experience! And I will keep coming back. More
Staff there are great and explained everything they did and if I needed anything Always get there when they open for service at 7am with no appointment and I'm there about 1 hour, which to me is very good, and if I needed anything Always get there when they open for service at 7am with no appointment and I'm there about 1 hour, which to me is very good, thank you More
For the 1st time in a long time the KIA Service Dept was Friendly, kind, quick, efficient, began and ended with a smile and a date and time for my K5s next appointment in August 2025.?? Friendly, kind, quick, efficient, began and ended with a smile and a date and time for my K5s next appointment in August 2025.?? More
Customer service was very helpful and polite. They informed me of my wait time and where to wait. Wait time wasn’t too long for an unscheduled oil change. They informed me of my wait time and where to wait. Wait time wasn’t too long for an unscheduled oil change. More
Poor customer service 0 communication with customer on what they do to the car Service on the car was unpleasant Worst dealership experience what they do to the car Service on the car was unpleasant Worst dealership experience More
Waited two hours for a simple part to be installed. Found out later that the wrong part was ordered and I have to come back later. Not happy at all. Found out later that the wrong part was ordered and I have to come back later. Not happy at all. More