Southern Buick GMC Greenbrier - Service Center

Had a great experience once again, was in for state inspection, all is well thanks inspection, all is well thanks More

I was told by service advisor the t battery needed replacement. I had the battery tested independently next day (24 hours later) and it along with starter and alternator tested strong and did not nee replacement. I had the battery tested independently next day (24 hours later) and it along with starter and alternator tested strong and did not need replacement. More

Does not communicate with clients to keep them informed concerning the status of their vehicles concerning the status of their vehicles More

It was a very pleasant experience they didn’t take long at all and everyone was sweet and helpful ! at all and everyone was sweet and helpful ! More

My service advisor MONICA ELLIS is amazing! Responsive and respectful of my time, completely keeping me in the loop of how the service was going. Responsive and respectful of my time, completely keeping me in the loop of how the service was going. More

My biggest complaint is the phone system used there. Multiple times I left messages after not being able to speak with a service advisor on the phone and ended up having to leave work to get an update Multiple times I left messages after not being able to speak with a service advisor on the phone and ended up having to leave work to get an update only to find out the parts came in damaged and my truck was not done. The days of being able to call and actually talk to someone in the service department are long gone. More

The dealership was courteous and friendly as usual along with following up to make sure that there wasn’t anything else that they could assist me with with following up to make sure that there wasn’t anything else that they could assist me with More

Customer service was great. The service for my rental was quick fast and easy oil change.. The service for my rental was quick fast and easy oil change.. More

Hassle free appointment. Service advisor courteous and knowledgeable. Lounge area was clean and stocked with various coffees. Bathroom was clean. Service advisor courteous and knowledgeable. Lounge area was clean and stocked with various coffees. Bathroom was clean. More

The dealer has been accommodating to me on the times I have carried my car for service. Staff has been very professional. have carried my car for service. Staff has been very professional. More