Southern Buick GMC Virginia Beach

Called Fred earlier this week in distress because my vehicle wouldn’t turn over, he assisted me in getting vehicle back to the lot and fixed for immediate pickup! I couldn’t be more grateful for him and vehicle wouldn’t turn over, he assisted me in getting vehicle back to the lot and fixed for immediate pickup! I couldn’t be more grateful for him and the Southern Auto experience! Shop at Southern! More

Huge thank you to Fred for getting my vehicle fixed in very timely manner. It now rides very smooth once again thank so much FRED!!! very timely manner. It now rides very smooth once again thank so much FRED!!! More

Fred Patterson gave us an experience we have to give 5 stars professional and knowledgeable stars professional and knowledgeable More

Fred is Awesome He is very knowledgeable and and took his time to answer my questions. I will definitely be doing business with him from now on. time to answer my questions. I will definitely be doing business with him from now on. More

Fred was a great help and very knowledgeable salesman . Would definitely come back to shop here Would definitely come back to shop here More

Service department needs a whole lot of work unorganized. Never have what you see on their used site on lot. Poor communication on all the way around. Buying experience takes way to long. Just throw the whol Never have what you see on their used site on lot. Poor communication on all the way around. Buying experience takes way to long. Just throw the whole xxxx building in the xxxx trash. Except for Fred and Moose they made my experience a laughter and joy. Everyone else feed em to the sharks. More

Stopped by to look at available Sierras. Sales person, who was extremely nice, went inside to check on the truck. When he came out, he informed us the truck was sold and was being sent to a nearby dealer who was extremely nice, went inside to check on the truck. When he came out, he informed us the truck was sold and was being sent to a nearby dealership, which was fine and we had no problem with that. While he was telling us this, the director of sales came out and informed us that because we were on the lot and the truck was there, we would have first right of refusal. We then proceeded to test drive the truck. When we came back, we decided to buy it and went to talk numbers. After sitting down with the salesman, another sales person came over and said that the truck was sold. Our salesman was visibly shocked. We were extremely disappointed with how this was handled. We had no problem with the truck being sold, it was the fact that we felt that we were lied to, treated unfairly, and manipulated into staying in case the other deal fell through. We previously bought from Southern Volkswagen, but after this experience we would not recommend Southern dealerships to our friends or family. More

GM,I'm disappointed about your service people. Your GM, I'm disappointed about your service people. Your service mechanic spent five minutes trying to convince and get approval from my wife her SUV nee GM, I'm disappointed about your service people. Your service mechanic spent five minutes trying to convince and get approval from my wife her SUV needed over $2600.00 in repairs. It only needed a Oil change. If he had checked the year and color of vehicle, he would have caught the mistake. There were two people named Brown servicing Acadia's that day. Next, they left the vehicle Steering wheel and Driver seat, EXTREMELY DIRTY!! The worst part they claim to have cleaned it. Do better!! Bruce Brown Vin: 1GKKNPLS8HZ295683 2017 Acadia More

The salesman Fredrick Patterson was very helpful. He took the time to show me the options that was within my price range. he was very good. My credit range was not where i thought it was an he still worked w the time to show me the options that was within my price range. he was very good. My credit range was not where i thought it was an he still worked with me. Thank you More

the salesman frederick patterson is always there to help and answer any questions i have. he is very knowledgeable and cares for the customers. i really appreciate him helping me and my friends and family g and answer any questions i have. he is very knowledgeable and cares for the customers. i really appreciate him helping me and my friends and family getting our cars there More