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Southern Buick GMC Virginia Beach
Virginia Beach, VA
609 Reviews
Southern Buick GMC-Virginia Beach has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Virginia Beach, Norfolk and the Eastern Shore. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 609 reviews
Verified Customer
June 29, 2026
Ky-was very helpful. You need to get rid of the dumb AI chat bot named Pam. For starters, she asked the same questions that are asked when you call the main number. Numbe You need to get rid of the dumb AI chat bot named Pam. For starters, she asked the same questions that are asked when you call the main number. Number two, she gets rude with customers. Your AI Chatbot is just creating more work for your employees. More
by RDYOUNG0
Employees Worked With
5
June 28, 2026
2 services, 2019 Silverado and 2011 Silverado. On both occasions the staff was very friendly, personable, timely. Excellent service great conversations. Relocating from the OBX in September. South On both occasions the staff was very friendly, personable, timely. Excellent service great conversations. Relocating from the OBX in September. Southern Buick has earned my trust and business. More
by DBRNOBX
Employees Worked With
Service dept teams
June 27, 2026
The lady never called me back about the part, she said she ordered supposedly. She told me the following week my part would be ordered but she never called me back she ordered supposedly. She told me the following week my part would be ordered but she never called me back More
by bankrolllondon0420
June 25, 2026
Very easy to book appointment. Friendly service advisor, quick service. Seemed very knowledgeable and helpful. Friendly service advisor, quick service. Seemed very knowledgeable and helpful. More
by craigncasey
Employees Worked With
June 24, 2026
The overall experience was not good. Had an appoint at 9:20. No communication. I called several times before I was told 7 hours after my scheduled appointment time my car was never even Had an appoint at 9:20. No communication. I called several times before I was told 7 hours after my scheduled appointment time my car was never even looked at. My specific situation was never related to the service manager (I was traveling from out of state and on a time constraint) More
by jill.ahlquist
Employees Worked With
I worked with Destiny (I think that was her name but we had minimal communication) and Kenny the service manager. Kenny was great. The rest of the service department and the overall experience was not good. Kenny is the only reason my rating isn't a zero
June 23, 2026
Service department I had some service done on my car. They got it done the same day and then I left. Service Staff were polite, communicative, and helpful. I did walk around the lot for a good hour looki They got it done the same day and then I left. Service Staff were polite, communicative, and helpful. I did walk around the lot for a good hour looking at vehicles and not one salesperson came to ask if I needed some assistance. More
by GEMBIE22
