Southern Buick GMC Virginia Beach

Southern Hospitality is another way of saying rip-off We love the Kia automobiles, however, Southern Kia Greenbrier and Lynnhaven service departments leave alot to be desired. Everytime I take the car in We love the Kia automobiles, however, Southern Kia Greenbrier and Lynnhaven service departments leave alot to be desired. Everytime I take the car in for an oil change or an inspection, there is something(s) that have to be done immediately. Nothing has changed. I have 34,000 miles on the car. Everytime I take it in, the cabin filter needs to be changed for $49.00, the tires need a Nitro service for $90. I changed the cabin filter less than 30 days ago and the tires had just been inspected at the tire shop on base. Everything was a okay. Today, the tires need to be replaced, according to Southern Kia. When I declined, I was presented with no fewer than 30 pages of paper (I suppose it was an attempt to get me to change my mind). When I declined the paper and also requested that I not received 5 and 6 calls per day for a recording to tell me I need to have my auto serviced; the service manager smuggly told me my business was not needed. Run, run, run, as fast as you can!!!! More

Great Experience Me and my daughter were in need of new vehicles, Joe Miller and Jason Frey made our experience so easy and wonderful!!! We found vehicles and for gre Me and my daughter were in need of new vehicles, Joe Miller and Jason Frey made our experience so easy and wonderful!!! We found vehicles and for great prices! We have never been more satisfied with a new car purchase! Thank you very much!! WE WILL REFER ALL FAMILY AND FRIENDS TO SOUTHERN KIA!!!! Kathy M and Karen J More

Infrequent Buyer After 14 years in her previous new car, which she loved, my wife and I started our search for her next new car with no idea what we wanted. I am sure After 14 years in her previous new car, which she loved, my wife and I started our search for her next new car with no idea what we wanted. I am sure for a salesperson we would be the hardest type of customer with which to close a sale. We were all over the map from compacts to luxury sedans and loved something about everything we drove. On our first day out we stopped in Southern Kia in Virginia Beach, just before closing. We were greeted by Ms. Bobbie Schemetti who was actually on her way home. Bobbie took the time to listen to what we thought we wanted and agreed to meet us the next day for test rides, despite the fact that she was working an event in Norfolk. Over the next week we test drove almost every Kia model and option package and even took 2 or 3 models home overnight for a longer look. Of course at the same time we were seriously considering two other brands. During each test drive Bobbie was listening and learning about our personalities and diligently scanning Southerns inventory for the car she knew my wife would love. Just as we were losing faith, a beautiful bright red Kia Soul with all the bells and whistles showed up on the lot and Bobby called. We brought the car home and loved everything about it but still we could not commit to a purchase. After another two days of searching and disappointment at two other dealerships, we showed back up at Southern Kia on Bobby's day off and announced we would buy a Kia that day. Bobbie showed up and spent the next four hours helping us settle on the right car and we drove away in that bright red Kia Soul. My wife is so happy with the car which we enjoyed on a long road trip a couple weeks later. While the vehicle is great, we would not have bought that car had it not been for the dedication to our satisfaction shown by Bobbie Schemetti and our confidence in the support staff and dealership. Unforunately we choose a lease, so Bobbie will have another long slow dance with us in three years. Thanks Bobbie, you are the best More

My Optima Kia 2014 purchase I have to say thank you Southern for all their great service and wonderful salesman Joe Miller and manager Charlie Wood. They are the nicest and very I have to say thank you Southern for all their great service and wonderful salesman Joe Miller and manager Charlie Wood. They are the nicest and very helpful always. I am very satisfied with my purchase and will be back to purchase from them again for my car!!!!! 5 stars all around!!!! More

I LOVE MY KIA Justin and Molly are professionals in the work the do and are the most friendly car dealers I have ever met. I would not recommend any of my friends t Justin and Molly are professionals in the work the do and are the most friendly car dealers I have ever met. I would not recommend any of my friends to any other dealership. SOUTHERN HOSPITALITY FELLOW UTAHN More

trying different places, I came back to S.Kia After going to other car dealerships trying to find the best deal, southern kia was the only one willing to work with all my situations and met my nee After going to other car dealerships trying to find the best deal, southern kia was the only one willing to work with all my situations and met my needs as close as possible. More

Southern Auto It was great working with Justin. I would refer all my friends to Justin. Southern Auto is a great deal ship. I have purchased 3 cars from Souhern Aut It was great working with Justin. I would refer all my friends to Justin. Southern Auto is a great deal ship. I have purchased 3 cars from Souhern Auto of Virginia More

Great job, Justin I enjoyed working with Justin because I think he was very knowledgable about the Kia brand and models I was looking at and was easy to talk to about w I enjoyed working with Justin because I think he was very knowledgable about the Kia brand and models I was looking at and was easy to talk to about what I was looking for. I believe he gave me a great deal and that makes me feel good about the purchase of my new Sorento. I would definitely recommend him to friends! More

Great car buying experience I needed a new vehicle so I went to Southern Kia to look at the Kia Souls, in particular. Upon arriving I was greeted by Justin Brown, also know as " I needed a new vehicle so I went to Southern Kia to look at the Kia Souls, in particular. Upon arriving I was greeted by Justin Brown, also know as "Mr. Clean"; he was very personable, gave me the lay of the land and just let me look around at my leisure, all the while being nearby to answer questions that I had. I very much appreciated the freedom to look and not be "hard sold" while I was making decisions on what car would best fit me and my needs. The service from Justin was exceptional, he was knowledgeable, informative and non-high pressure on "the sell". I ended up with a very low mile (5000) used vehicle that had many more options than I had expected to purchase for the same price as a base model with virtually no options. Justin took the time to listen to what I wanted and needed; then came up with an alternative solution that was the right option for me. I would not only recommend the dealership, but "Mr. Clean" as a great person to go to if you are in the market for a new or used vehicle. Thanks! Lori S. Virginia Beach More

I love my Kia Soul!!! My husband was involved in an accident (not his fault) on the Friday before Memorial Day 2014, and pretty much totaled the one car we had. We decided My husband was involved in an accident (not his fault) on the Friday before Memorial Day 2014, and pretty much totaled the one car we had. We decided to go around to various dealerships the next day, just to get a feel for what was out there as we had not bought a new car since late 2008/early 2009. I pretty much figured we would end up with a Hyundai, since that is what my husband likes the most, and with two totaled within the last few years, they have proven their safety record, at least with my family. I had been looking at the Soul for a couple of years. My husband used to travel for work and he'd had the opportunity to drive a couple of rental Souls, and he enjoyed them. After we pulled onto the Kia lot to take a look, Justin "Mr. Clean" came out and started talking to us about the various models and colors, and we went inside to get a brochure and price one out. After looking at the yum yum yellow one on the showroom floor, sitting in it, and hearing even more about it, we decided to take a test drive. I'm so glad they had a Fathom Blue color on the lot, although I really liked the yellow one, too! We took it out, and it handles really well on the road. We had test driven a Ford Escape, and while it was nice, the ride wasn't as smooth as the Soul. The Kia Soul has a really tight turning radius, which makes it a cinch to do U-turns like you have to do a lot here in Virginia Beach. After going back inside to see what kind of deal we could make, I told my husband that I wanted that Kia Soul right then and there. The manager came to within $500 of what we could spend, so we took it. There was no pressure to buy, and this car-buying experience was the best I've ever had, and my husband, too! Justin and Molly took good care of us, and within a few hours, I was driving home in my brand new 2014 Kia Soul! I highly recommend Southern Kia Lynnhaven, if you are in the market for a new car! Everyone is friendly, the price was right (for us, anyway), and I'm really happy with the decision my husband and I made in choosing a new Kia! More