Southern Chevrolet Newport News

Very smooth service experience and was able to work in the lobby while I waited. the lobby while I waited. More

I love snf trust my service team. They are thorough and very careful to do a good job they time. Thank you Southern Chevy! They are thorough and very careful to do a good job they time. Thank you Southern Chevy! More

Great service Great service. The crew are amazing and very helpful. Always fast and easy service experience. The crew are amazing and very helpful. Always fast and easy service experience. More

The Professional staff lead, by John, service my car carefully and quickly. The video evidence and frequent updates help to keep me informed & very satisfied! This dealership has changed names and mana carefully and quickly. The video evidence and frequent updates help to keep me informed & very satisfied! This dealership has changed names and management several times, but their excellent diagnostics & skilled repairs keep me coming back again & again to purchase new and service my investment. John and his team cannot be matched anywhere else! More

One word describes Mr. Sherman and his service EXCELLENT I would have stop going there if he wasn't my service advisor. By the way I don't like talking to AI on the phone . Sherman and his service EXCELLENT I would have stop going there if he wasn't my service advisor. By the way I don't like talking to AI on the phone . Got hung up on the first time I called, called back and was told they didn't have a John Sherman. Do better. More

Kind Welcoming Knowledgeable Professionals Accommodated It was a pleasure working with the team and will be back to the souther auto group when it's time for a new ride hopefully working with Tyler again - It was a pleasure working with the team and will be back to the souther auto group when it's time for a new ride hopefully working with Tyler again - Thanks Southern! More

She was very helpful explaining the services that I was going to be receiving and asked if I wanted to continue receiving the service and also gave me a recommendation going to be receiving and asked if I wanted to continue receiving the service and also gave me a recommendation More

Okay I cannot say enough wonderful things about Mr. John and his service team! ??I was on my way to Williamsburg for my son’s tournament when I stopped for gas and noticed that my front-left tire sound John and his service team! ??I was on my way to Williamsburg for my son’s tournament when I stopped for gas and noticed that my front-left tire sounded flat. I pulled over and discovered a large screw in the tire. I definitely didn’t want to risk driving back home or getting on the interstate, so I called and spoke with Mr. John. He told me to come right in.Thankfully, I was already on Jefferson Avenue. Mr. John and his team took care of my tire quickly and, more importantly, made me feel so much safer getting back on the road. I was able to leave and continue on to my son’s tournament. Then, as if that wasn’t enough, I stopped at a store along the way. When I came back out, I noticed I had ANOTHER nail in a completely different tire! ?? I immediately went back and explained what happened to Mr. John. Even though they were already busy, he and his team squeezed me in AGAIN and took care of the second tire. I REEEEALLY appreciated that! ?????? They didn’t make me feel like an inconvenience, and they went above and beyond to make sure I was safe and able to get where I needed to go. Thank you, Mr. John, and the entire service team, for your kindness, professionalism, and willingness to help—not once, but TWICE! You truly made a stressful situation so much easier. I am incredibly grateful and highly recommend this team to anyone who needs honest, caring, and dependable service! ???????????? More

Had my a/c fixed. I'm cool ?? It was broken now I'm chillin like a villain I'm cool ?? It was broken now I'm chillin like a villain More