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Southern Chevrolet Newport News
Newport News, VA
612 Reviews
The team at Southern Chevrolet would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 612 reviews
July 26, 2026
Tanisha always gives us excellent service. She communicates well and is always so pleasant and cheerful. We look forward to seeing her every time we're in for service. She communicates well and is always so pleasant and cheerful. We look forward to seeing her every time we're in for service. More
by Kjarvis4823
Verified CustomerEmployees Worked With
Tanisha
July 24, 2026
Since the change from Priority to Southern there's been some changes so far I haven't had anything major happen. I am concerned when I got my oil changed done prior to this service there was a message on m some changes so far I haven't had anything major happen. I am concerned when I got my oil changed done prior to this service there was a message on my paperwork stating that if I didn't get all recommended maintenance performed at that dealership that I could lose that. That is not what's in my contract when I signed it just stated that I had to get the oil changes in state inspection done at that dealership. So we'll see how it goes More
by donniey1
Employees Worked With
July 22, 2026
Great customer service and very helpful Great customer service and very helpful. I like that you get to see the updates/video proof of your vehicle being serviced service and very helpful. I like that you get to see the updates/video proof of your vehicle being serviced More
by TBASKERVILLE15
July 22, 2026
My truck was returned to me with a CEL it did not have when I delivered it. Was told Service manager would call me and that still has not happened at this time. And now I have new rules to get me oil ch when I delivered it. Was told Service manager would call me and that still has not happened at this time. And now I have new rules to get me oil changes and perks I had when I bought my truck but why trust them with it if I am going to be lied to and told the check engine light was on when we got it. Then I am pretty sure I got charged twice for shop supplies due to how they small print things in the receipt. Rating of John is not him just part of the overall. He had little to say except that his tech said the light was already on but he was not aware until I told him. And the video that was sent asking me to approve more work did not mention it. And the service ticket does not mention it. More
by RRWILLIAMS82
Employees Worked With
July 21, 2026
John is always calm and knowledgeable. He is professional but at the same time friendly and caring. I feel he wants to make sure my car is okay. I appreciate him. He is professional but at the same time friendly and caring. I feel he wants to make sure my car is okay. I appreciate him. More
by MARYAHUTCHENS
Employees Worked With
John Sherman
July 19, 2026
Very knowledgeable group. They were able to diagnose the issue I was having with my Chevy blazer, which they found to be a non-issue. They were able to diagnose the issue I was having with my Chevy blazer, which they found to be a non-issue. More
by mchlolivier
Employees Worked With
Bridget
July 19, 2026
Dealership seems to be good and everything went well with my oil change with the exception of not being informed that my vehicle was completed, I called and inquired about the status of my vehicle at which p my oil change with the exception of not being informed that my vehicle was completed, I called and inquired about the status of my vehicle at which point I was told that I was informed that it was completed earlier when In fact I had not been informed. it was not a big deal as I was not in a rush to get it, but I was not pleased that I was told I was informed when I wasn’t. More
by Seandaniel76
