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Southern Chevrolet Newport News
Newport News, VA
612 Reviews
The team at Southern Chevrolet would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 612 reviews
December 12, 2017
Exhausting experience but good deal Went to the dealership which is now Priority Chevrolet when they opened at 9 a.m. on a Saturday. Did not leave the dealership until 7 p.m. This was no Went to the dealership which is now Priority Chevrolet when they opened at 9 a.m. on a Saturday. Did not leave the dealership until 7 p.m. This was not due to my credit or anything because I was already approved. They pretty much took their time with getting me the best price on the vehicle. My salesman Korbie who was from Priority Nissan across the street is who sold me the vehicle. He was not knowledgeable about the vehicle. The vehicle purchased was a certified pre-owned Yukon. This led me to believe that everything on the vehicle was inspected and working as it should. The 110V outlet was discovered not working after about 3 days of ownership. Took it back to the dealership and my SUV has been in the shop for about 5 days to include the weekend with no resolution at the time of this review. This is unacceptable in my opinion. On a positive note the dealership did give us a 2018 Traverse Premier to ride around in until it gets fixed and the purchase price was decent. My wife is pretty pissed that she only got to drive the car for a few days and then it be taken back to get fixed. Only reason I wouldn't recommend coming here is because of the sales experience. It does not take a full day to negotiate a deal with a customer, nor does it take forever to get approval numbers with a decent credit score. Made another purchase at a different location a week later and it took 2 hours in total from start to finish. More
by Big O
Employees Worked With
Korbie
June 27, 2012
I absolutely don't agree with the last review!! I am a female and have had nothing but great service and respect from everyone in the dealership, which is why I drive over 30 miles to bring my car there. female and have had nothing but great service and respect from everyone in the dealership, which is why I drive over 30 miles to bring my car there. My profession is sales, so I am extra critical when it comes to customer service. I don't normally post comments, but I felt Mary's comments were unfair and not a good representation of the normal experience! We are also a military family, and they have made me feel like we have lived in the community for years by treating us like family. I can't say enough great things about Hutchens Chevrolet! Mary, I hope you visit the showroom and speak with management. I can't imagine they would have been dismissive about any concerns brought to their attention. More
by Kim M
Employees Worked With
Service manager
