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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,182 Reviews

1,182 Reviews of Southern Chevrolet - Service Center

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January 27, 2020

I had a alternator installed on my car and was told it would cost over 600 to have it installed but in the service person Frank Lindsay used my Rewards points to reduce the cost by 124.00. More

by Sylvia
Recommend Dealer
Yes
Employees Worked With
Frank Lindsay
Jan 29, 2020 -

Southern Chevrolet responded

Sylvia, we appreciate your positive review about your recent experience with us! Please reach out to us if there is anything else we can do for you. We hope you have a great day.

January 26, 2020

I would like to say that the staff at Hall Chevrolet are the best. I had to take my 2010 Impala over because the service airbag light was on, and I needed it to pass inspection. When I called, they were abl More

by ahgonder2000
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 27, 2020 -

Southern Chevrolet responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please give us a call. We're always happy to help!

January 24, 2020

Outstanding service and work on my car as always. I have worked with different service people over the years and they all have been great. More

by Tee
Recommend Dealer
Yes
Employees Worked With
Frank Lindsay, Rick Milton
Jan 27, 2020 -

Southern Chevrolet responded

Tee, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!

January 23, 2020

As always the service team was awesome! They diagnosed and updated me of the issues in a timely manner. The issue was fixed same day and worked smoothly. More

by Dollphingirl87
Recommend Dealer
Yes
Employees Worked With
Ray Korchak
Jan 27, 2020 -

Southern Chevrolet responded

Thank you for your positive review. We're glad to hear that you found our team here at Hall Chevrolet Chesapeake so helpful. Our team is available should you require any extra help.

January 23, 2020

Very professional. I really recommend this dealer and everyone that works there are extremely knowledgeable and outstanding service. Darla went above and beyond to make sure everything was done in a time More

by Nilda
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 27, 2020 -

Southern Chevrolet responded

Nilda, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels.

January 22, 2020

I brought my truck when they opened and had a appointment. It took them 5hrs to do a regular oil change. Then the rep made excuses about it. I was very disappointed with the service here More

by Titank9
Recommend Dealer
No
Employees Worked With
Ray Korchak
Feb 06, 2020 -

Southern Chevrolet responded

Thank you for your feedback. Our General Manager, Gerry Reust, would like to discuss your concerns with you personally. Unfortunately, we have been unable to locate contact information in our database based off of the username provided in this review. At your convenience, please call Gerry directly at 757.233.8130. Thank you.

January 21, 2020

Made appointment with Service Department to have a mechanical problem investigated. Darla took good care of us and had a loaner vehicle for us while truck was being checked out. More

by deb_horselove
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 23, 2020 -

Southern Chevrolet responded

Deb, thank you for your support! We're happy we could help. We are happy to pass along your comments to Darla at Hall Chevrolet Chesapeake! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2020

They had my vehicle for 3 months, made 4 attempts to repair it and charged over $3000. Just replaced parts until they guessed the part that was causing the vehicle to stall. There seems to be a communic More

by NJ
Recommend Dealer
No
Employees Worked With
Darla Holbrook
Feb 05, 2020 -

Southern Chevrolet responded

Thank you for your feedback. It is our understanding that you’ve spoken with our General Manager, Gerry Reust, regarding your concerns. We wanted to take the time to once again apologize for the delay in the parts arrival. If you have any questions in the future, please do not hesitate to contact Gerry directly at 757.233.8130. Thank you.

January 16, 2020

I had really Great Service!! I scheduled an Maintenance Check up/oil change, Within the Hour I was Good to Go!! Hall Chevrolet..Thank You! More

by Miami54
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 19, 2020 -

Southern Chevrolet responded

We are glad we could get you back on the road in a timely manner! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2020

Darla is very friendly and knowledgeable!!! I took my vehicle in to have two tires balanced and mounted, the job was done in a timely fashion... More

by jmchassell
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook, Rick Milton
Jan 16, 2020 -

Southern Chevrolet responded

Jmchassell, thank you for your kind review; we are happy to pass along your comments to Darla at Hall Chevrolet Chesapeake! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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