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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,146 Reviews

1,146 Reviews of Southern Chevrolet - Service Center

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March 01, 2019

Malibu Service I was very happy with the service I received today. Jethroe Towner was very courteous and helpful every step of the way. I was pleased. More

by Genice50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jethroe Towner
Mar 04, 2019 -

Southern Chevrolet responded

Hi, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 25, 2019

Quick Sevice Service here is usually quick and the service reps are great. This is the only place that we come to for maintenance of our vehicles. More

by Lseay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Feb 27, 2019 -

Southern Chevrolet responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2019

First class service Hall Chevrolet takes care of my vehicles, even the ones I didnt purchase from them. They are courteous and friendly. Your work is done promptly and More

by Nucleartower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jethroe
Feb 27, 2019 -

Southern Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 15, 2019

Great customer service! Awesome service very knowledgeable took care of all of my needs and questions thank you! I will recommend all Chevy owners to this dealership for a More

by Cas50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LJ Trower
Feb 20, 2019 -

Southern Chevrolet responded

We are so happy to read such a great review about Hall Chevrolet Chesapeake! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2019

Great service she was very helpful Great service very friendly service pleasant and helpful recommend to everyone very nice friendly environment appointment very easy car finished when More

by John umplhlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 21, 2019 -

Southern Chevrolet responded

Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2019

Dee Dee Orsalinda service rep the reason for five stars she treated with respect answered all questions with patience and professionalism as if I was only customers Thank you Dee More

by Angelshi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dee Dee Orsalinda
Jan 21, 2019 -

Southern Chevrolet responded

We are so happy to have provided you with five star service! If you have any further needs or questions, please don't hesitate to reach out!

January 05, 2019

Service Darla was my representative. She was very polite. The only thing I would say is that I had a broken cover under my car that was on the ticket but no o More

by nurseliz83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 08, 2019 -

Southern Chevrolet responded

Thank you for taking the time to let us know how we did. We hope to be of service to you again in the future. Best wishes, Hall Chevrolet Chesapeake

January 04, 2019

Service of my car The customer service was exceptional, LJ explained everything very thoroughly and told me what needed to be done to my vehicle. He very accommodating More

by Prettyed1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LJ Trower
Jan 08, 2019 -

Southern Chevrolet responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

December 12, 2018

Very good service. Thanks again for the great service. You were prompt and delivered as promised. I’ll be returning as soon as my next scheduled service is due. More

by Carguy1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Dec 17, 2018 -

Southern Chevrolet responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! Take care!

December 01, 2018

Attempt to Falsify maintenance requirements I came here with 16,000 miles on my 2018 Chevrolet Traverse to get my oil changed, tires rotated, and fluids and components checked according to my ma More

by TAlford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darla Holbrook
Dec 27, 2018 -

Southern Chevrolet responded

Tiffani, we're disappointed to hear of the recent experience you had at our location. It is our goal to provide exceptional customer service with each visit, and it appears that we have not met that expectation. Our General Manager, Nick Vendt, would like to speak with you. Please contact us at your earliest convenience at (877) 475-0719 so we can work with you to make this right. Thank you.

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