1,118 Reviews of Southern Chevrolet - Service Center
Great customer service Customer service here is always good, the customer louge allows me to feel right at home while waiting. Cashier even saved me $25 at checkout Customer service here is always good, the customer louge allows me to feel right at home while waiting. Cashier even saved me $25 at checkout More
Helpful Darla always helps me out when I need it. She takes the time to go over my concerns and thoughts on servicing my vehicle. She's very courteous kind an Darla always helps me out when I need it. She takes the time to go over my concerns and thoughts on servicing my vehicle. She's very courteous kind and patient even when sometimes I'm impatient. More
Professional. Couteous. A+ I love bringing my impala to you guys, always take care of my needs and professional every time. Customer for life! Could not be any happier, very hap I love bringing my impala to you guys, always take care of my needs and professional every time. Customer for life! Could not be any happier, very happy with the changes in the service reception area More
First Class I visited your dealership a few weeks ago and it was a great experience. I stopped in to get just an inspection and figured I would have to make an a I visited your dealership a few weeks ago and it was a great experience. I stopped in to get just an inspection and figured I would have to make an appt but much to my surprise I was told no problem we will take care of you now. They had a lovely waiting area with coffee and HGTV on the television which always makes me happy!! Very clean waiting area a day very friendly staff!! A+++ will be back More
Top of the line service experience I could not have been treated any better, it is always a great experience when I bring my truck in for service at Hall. Very professional, but also fr I could not have been treated any better, it is always a great experience when I bring my truck in for service at Hall. Very professional, but also friendly; I feel like when I bring my truck in for service, I am having a family friend work on it for me. A++ More
Service to the Rescue Today we went to pick up a part for our Camaro for slight upgrade that Rudy had ordered for us. After paying and heading out to our next stop we noti Today we went to pick up a part for our Camaro for slight upgrade that Rudy had ordered for us. After paying and heading out to our next stop we noticed the tired pressure going down fast in the Camaro. We came right back to the service department and even though their guys were slammed with work, Steve was able to get our car thrown into mix since there was only 5 PSI left on the runflat when we pulled into the bay. Turned out a screw punched a hole too close to the side wall. Ally was able to find the tired we needed in Norfolk and had someone run and get it. The service department really saved the day for us. Steve even made sure we were taking home so we could get our truck while the Camaro was awaiting it's tire. THANK YOU so much for being like a second family for us today and every time we see you guys. More
Terrific Service Bill Smith, Service Adviser, taks care of my Acadia each time it needs service. He not only sees that my vehicle is serviced perfectly, also each vis Bill Smith, Service Adviser, taks care of my Acadia each time it needs service. He not only sees that my vehicle is serviced perfectly, also each visit he assures me that if I have any problems that they will be taken care of promptly. He is very courteous and makes each visit a pleasure, not, not "a chore"! It is obvious that Customer Service is his specialty! More
Phenomenal Service Both Eddie P. in sales and Bill Smith in service have done a wonderful job taking care of me and my truck over the last year. Couldn't ask for better Both Eddie P. in sales and Bill Smith in service have done a wonderful job taking care of me and my truck over the last year. Couldn't ask for better or more helpful customer service!!! Way to go and keep it up! More
Bad experience Had 4 things for the appointment. 2 out of 4 wasn't done. One thing that wasn't done was very important thing related to steering wheel, the advisor t Had 4 things for the appointment. 2 out of 4 wasn't done. One thing that wasn't done was very important thing related to steering wheel, the advisor told me that he doesn't have enough technicians and I should take it to a different chevy dealer. If they didn't had enough technicians why did they set up the appointment at first place? Also, when you get courtesy car wash they leave scratches on your car. This dealership has changed a lot and is NOT recommended. More
Excellent Experience Had an excellent experience today in the Service Department at Hall Chevrolet. I came in without an apt to get a tire mounted and balanced for my 2013 Had an excellent experience today in the Service Department at Hall Chevrolet. I came in without an apt to get a tire mounted and balanced for my 2013 ZL1 Camaro and Bill Smith in service was Awesome!!! Thanks a lot!!! More