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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,152 Reviews

1,152 Reviews of Southern Chevrolet - Service Center

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February 19, 2025

Problem identified, repairs made quickly and at a cost considerably less than expected. Service advisor and Service Technician Mike Durant kept us advised the entire time they had our vehicle. More

by nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Surles, Mike Durant
February 19, 2025

The staff is super nice and answered all of my questions. I have purchased and had all my vehicles serviced here for years with no complaints. Great team!! More

by LATASHA_MICHELLE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Took my 25 TB in to get running boards put on and within 2 hours I was out the door More

by MHAHNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kuther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Palumbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

They've had my truck for 6 days and counting to perform a software update recall. The service department hasn't called me or returned either of the 2 messages I've left. The sales department had no problem c More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colton Millis
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I have not been using them that long. Seems to be honest and fair thus far More

by GWIL0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Always polite and quick. Arrived early and job was completed before my actual appointment time. More

by TODD.J.PAQUETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin in Express Service
February 17, 2025

Dee Dee was awesome. Very friendly, shared what was covered by warranty, pleasure to work with. More

by goldengirl32022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

I recently moved from out of state and Southern Chevrolet was so kind and have been helping me with services for my car as well as my husbands. They are very reliable and won’t oversell or overcharge you. I More

by KIERSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Dee Dee was very nice and polite, she treated my with respect and she was very professional snd stayed on top on let know what going on at times. More

by TINABOYD0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Takes so long for service. Super expensive just for “diagnosis”. Repairs were way out of my budget as a single income military family with 5 children so I had to decline. Took More

by Summernation
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty in service
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