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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,121 Reviews
Call Service Center (757) 233-8120

1,121 Reviews of Southern Chevrolet - Service Center

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August 06, 2024

Had my reservations when they bought out Hall, but I have to say all is good so far. More

by htown757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Affleck
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Aug 07, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 04, 2024

Southern provided great professional service and support. They provide me with items to take for action for future service visits. More

by NATHANCHANNELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
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Aug 07, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 04, 2024

Very poor service. I’m not coming back to this dealership. They forgot what I needed to get done plus my car wasn’t haven’t these problems before I went to the dealersh More

by mikeponds21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2024

500$ to inspect and replace a 2023 Duramax 1500 Silverado is awfully expensive for us Senior Citizens. Tyran was very nice. Thank you Ma’me. More

by JLM52446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Tyran
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Aug 07, 2024 -

Southern Chevrolet responded

Thank you for taking the time to provide us with this feedback.

August 01, 2024

Great service! !! Informative and timely my vehicle was fixed in a few hours without any miscommunication More

by aimhigh757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 30, 2024

Calvin got me in and got oil change, tire rotation & muti-point inspection, great service More

by JIMMYSHAFT52
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 30, 2024

Nancy took excellent care of us running several company vehicles threw various things from state inspections to oil changes. More

by HEMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
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July 28, 2024

Service was timely, efficient and complete. The suggestions to improve the performance of the vehicle is on point. More

by KDW0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gennarelli
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July 27, 2024

thank you very much. Very quick and efficient. Checked my car's battery for free. Did not try to upsell me at all as some dealers do. More

by TJG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 25, 2024

Thanks to Taryn Kemp (service advisor) for her professionalism in getting my vehicle serviced in a timely manner. More

by BWALKER0427
Recommend Dealer
Yes
Employees Worked With
Taryn Jemp
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