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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,146 Reviews

1,146 Reviews of Southern Chevrolet - Service Center

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March 20, 2024

Went above and beyond to help find our info in the system. Thank you very much! More

by MEGAN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 20, 2024

Steve Harvell is the wind beneath my trucks’s wings and makes my truck sing songs of joy More

by MATTD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 19, 2024

I went to get my truck serviced, and I had a major problem that could’ve caused more damage to my truck. They let me take my truck and it ended up braking down on a busy over pass. It than took them d More

by CCHAVE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Affleck
Mar 20, 2024 -

Southern Chevrolet responded

"CCHAVE86" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 18, 2024

The service was good, prompt an defficient. The service department let me know what was going on the whole time More

by frederic.h.stillwagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 18, 2024

Great people and service. Only minor negative is length of waiting for a service to be done. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

March 17, 2024

Perfect service, great atmosphere, the service was done in a timely manner. Good communication throughout More

by JPESUTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kuther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 17, 2024

Calvin was on point. Love the touch with the video to show how my car was assessed. Great customer service with quick turnaround. Thank you. More

by WATSONMELVIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Affleck
Mar 19, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 17, 2024

Went in for Express oil change. Service was completed on time with friendly and courteous staff. More

by cmnapier71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Affleck, Calvin
Mar 19, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 16, 2024

Excellent service once again. Service Department got me in on short notice, and I was in and out in no time at all. Kudos to my Service Advisor and to the maintenance team for t More

by naiglerh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall her name - but she was truly OUTSTANDING!!
Mar 19, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 16, 2024

warm, friendly and knowledgeable about my car needed . i will go back next time i need service More

by AMCKINNON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Valos
Mar 19, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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