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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,127 Reviews

1,127 Reviews of Southern Chevrolet - Service Center

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February 24, 2024

Scott followed up very nicely in getting sensor special order parts. He also recommended diagnosed oil leak to avoid leaking. He followed up on everything. More

by tomkulaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

The service was good, the service rep was nice & courteous & advised me of the service that had to be done. More

by JCLEMONS1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robertson
Feb 23, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 23, 2024

The salesman was very nice and helpful and he was a very good guy. Thanks More

by DEIRDRA680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Abernathy , Trenton Abernathy
Feb 23, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 22, 2024

Calvin was very responsive. The entire process went very smoothly. I will definitely use southern services in the future. More

by jamonicus.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin
Feb 22, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 21, 2024

Nancy was amazing. Even though my State Inspection was rejected, she was able to get me back in after the issue was fixed. More

by ANDREW.B.GAYNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
Feb 21, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 20, 2024

Easy, courteous, cheaper than anticipated! A+++ Way better under new ownership. Very happy to see the change. More

by ADAM.R.TURPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Affleck
Feb 21, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 16, 2024

Not quite the level of service I'd come to expect when it was Hall Chevrolet. Southern Chevrolet got the job done but it took two tries, and even after the second attempt my new tires were not completely ba More

by ,
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy
Feb 20, 2024 -

Southern Chevrolet responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 13, 2024

I feel prices are higher than competitors. I have obtain quotes on the work from other locations. More

by HERBROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Southern Chevrolet responded

We have forwarded your comments to the General Manager of the dealership.

February 12, 2024

Mr. Harvell was a pleasure to work with. Very courteous and knowledgeable. Made my short stay enjoyable. More

by srlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 12, 2024

The dealer service department, Scott scheduled my appointment and sent reminders up to the day of the service. The work was completed in a timely manner and the car is performing better than before, More

by jjudge65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Albright, Trenton Abernathy, Tyler Allen
Feb 13, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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