Southern Chevrolet - Service Center

My appointment was not in the computer when I arrived. Apparently booking on the app or the website does not sync with their system. I was advised to call to schedule. This is a problem that needs to be f Apparently booking on the app or the website does not sync with their system. I was advised to call to schedule. This is a problem that needs to be fixed at the corporate level. However, the service team members were very helpful and got to my vehicle as soon as possible. I only needed an oil change but it could have taken much longer if I needed a more time considering service or repair. More

Excessive wait time. I saw my truck in parking lot and for some reason was not called to close out bill. I saw my truck in parking lot and for some reason was not called to close out bill. More

Quick and thorough oil change and brake job. Service manager kept me appraised if progress. Service manager kept me appraised if progress. More

Calvin was a fantastic service rep. Kept me in the loop for all times the mechanic department found. Cut coat where he could as well. Kept me in the loop for all times the mechanic department found. Cut coat where he could as well. More

The first quote for oil change labor was 34. 99 which was reasonable. When I picked it up the labor showed 49.99. Luckily I had my 34.99 quote in writing. He said he’d change it “this time” bu 99 which was reasonable. When I picked it up the labor showed 49.99. Luckily I had my 34.99 quote in writing. He said he’d change it “this time” but a diesel labor is 49.99. The issue I have is if the labor is 34.99 for a gasoline 5.3 that holds 7 qts then why is my 3.0 Duramax 49.99 that holds the same 7 qts. The labor for 3.0 Duramax should be based on quarts used and not be lumped into a diesel oil change with a larger diesel on a 2500 for example that may hold 12 qts. I won’t be coming here for any work other than warranty work. The labor for a 3.0 needs to be adjusted to 34.99 since it takes the same labor hrs as a 5.3 or 6.2 gasoline. More

Loved my salesman, Shane, and everything about this dealership was fantastic and staff were very professional! dealership was fantastic and staff were very professional! More

I was very satisfied with my service. I do feel, however, they should have a senior citizen discount! I do feel, however, they should have a senior citizen discount! More

I had a 9:00 appointment to have the battety in my truck replaced. Was out by 9:45 with a new battery! replaced. Was out by 9:45 with a new battery! More

Service advisor was very attentive and was knowledgeable about the scheduled repairs. Vehicle repairs were completed within the promised timeframe. about the scheduled repairs. Vehicle repairs were completed within the promised timeframe. More