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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,141 Reviews
Call Service Center (757) 233-8120

1,141 Reviews of Southern Chevrolet - Service Center

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January 17, 2024

I had an car inspection. My car passed and I was told all fluids would be replenished of course . I had no windshield washer fluid in my car prior and I had no washer fluid More

by VIRGINIA.WHITEHURST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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Jan 17, 2024 -

Southern Chevrolet responded

Thank you for bringing this to our attention, Virginia. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 17, 2024

Enjoyed dealing with the service representative, Ms. Kemp. She was energetic and quite attractive. Visit was successful. More

by BEDMONDS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn Kemp
Report | Print
Jan 17, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 17, 2024

The Service Department was Helpful and Always wanted to Give Good Service to me. I would Recommend this Dealership to Everyone that I know. 👍 More

by Alvin Saunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Affleck
Report | Print
Jan 18, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 17, 2024

I do not recommend this dealership for repairs. Im not aure if its any difference if u purchased the vehicle from them or not but if you are using an extended warranty, Run dnt Walk away from them. More

by Ms. Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calvin Affleck
Report | Print
Jan 18, 2024 -

Southern Chevrolet responded

"Ms. Dee" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 17, 2024

it took 4 and a half hours to get my truck inspected and wasn't satisfied at all and won't be going back More

by VJONES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taryn
Report | Print
Jan 17, 2024 -

Southern Chevrolet responded

"VJONES0" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 17, 2024

I waited 4 hours for my car to be done. Why does it take 4 hours for simple oil change and safety inspection when you have an appointment. More

by KHODOUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the name of the employee
Report | Print
Jan 17, 2024 -

Southern Chevrolet responded

"KHODOUTO" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 17, 2024

Good fast service attention to details is the thing that makes Good service appointment and makes you come back. More

by AWITHERSPOON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 17, 2024

Very prompt service and customer friendly and always interacting with the customer with guidance and advice More

by frederic.h.stillwagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 17, 2024

Excellent service, fast and quick. Hospitality was excellent with great communication. I would recommend all Chevy owners to attend this dealership for great service More

by ALVIN.CASPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 17, 2024

They were timely and polite. I have taken my card to them for 12 years More

by RONNIE.LAUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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