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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,118 Reviews
Call Service Center (757) 233-8120

1,118 Reviews of Southern Chevrolet - Service Center

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November 25, 2023

Always excellent, friendly, and supportive people and service I always learn something new about keeping my vehicle great condition. More

by QUARRYH0
Recommend Dealer
Yes
Employees Worked With
Stephen
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Nov 28, 2023 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 25, 2023

Amazing service advisor. Answered all my questions and was super helpful reminding me of maintenance plans More

by maxdelpivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 25, 2023

Nothing but good things come with service from Southern Chevrolet. Their work was very good. More

by GORDONBYNUM9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 24, 2023

Great fast turnaround and diagnosis It was an amazing experience and the atmosphere was great More

by brycejennings14
Recommend Dealer
Yes
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Nov 24, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 23, 2023

I’m always satisfied when I bring my car here. They delivered it two days before promised and save me money on my rental. More

by robbogle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2023

Very pleasant, timely and efficient. Everyone was so nice; very pleased with my first time experience. More

by BILLSFN55@gmail.com
Recommend Dealer
Yes
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Nov 21, 2023 -

BILLSFN55@gmail.com responded

Very pleasant, timely and efficient. Everyone was so nice, truly a great first experience with Southern.

Nov 21, 2023 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 21, 2023

Timely service but texts about 'issues' were confusing. Friendly staff, appreciate the evening hours My go-to maintenance shop More

by WIKANDE
Recommend Dealer
Yes
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Nov 21, 2023 -

Southern Chevrolet responded

Thank you for taking the time to provide us with this feedback.

November 21, 2023

Good customer service that seems to understand your vehicle problem. The service representative (Nancy) was very knowledgeable explaining the repair needs to me. More

by goodwynh48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
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Nov 22, 2023 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 21, 2023

Excellent Great experience with the dealership. Great experience with the dealership. And great customer service. More

by taiwan436224
Recommend Dealer
Yes
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Nov 22, 2023 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 21, 2023

Ms Gennarelli was able to explain everything about my bill and all of the options associated with the bill. She is an outstanding Service Representative. Thank you Ms Gennarelli! More

by ajalrr
Recommend Dealer
Yes
Employees Worked With
Service Rep Nancy Gennarelli
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Nov 22, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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