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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,117 Reviews

1,117 Reviews of Southern Chevrolet - Service Center

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November 17, 2023

The advisor Stephen Harvell has outstanding customer service and cares about his customers every day. More

by COLLENARBOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Goicochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 16, 2023

I like this dealership because it has been honest, professional courteous and making accommodations for you when needed. They are willing to work with you to meet your needs. They show an understand More

by ELEYJCK9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Nov 16, 2023 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 15, 2023

Todd was great to work with. He got right on my car and made sure I was taken care of. More

by heathermeyers825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kuther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 15, 2023

I Don't have any words they are good that's all I know thanks More

by Shaquiramyieshadaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kuther
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Valos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Bryant, Katherine Perry, Justin Carr
Nov 15, 2023 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 15, 2023

Everybody is so nice and also did the work in a hurry. Thinking about taking my other car here. More

by M.BAILEY417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 15, 2023

Unsure about service department under new ownership. Arrived prior to 8AM appt. Around 8:35, a guy trying to bounce around and give updates to those waiting in lounge area states that my vehicle is com More

by SPARKE1975
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Nov 16, 2023 -

Southern Chevrolet responded

"SPARKE1975" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 15, 2023

Stephen was my service advisor. He didn't man-splain but was attentive to my car concerns. I liked that he was thorough in his explanations. I was happy with my experience. More

by vdreamgirl20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 14, 2023

I brought my vehicle in for service and have a recall performed. My appointment was for oil change, tire rotation and recall. When i picked my vehicle up i was notified that the recall part had to be ord More

by DJLAYTON63
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
November 14, 2023

Very Friendly staff, listening to my problems pertaining to my vehicle. Can speak to the mechanics about the problem I’m having. My Corvette is my pride and joy.And I’ve found a Dealership with a great Ser More

by DANAGOBRECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gennarelli
Nov 14, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 13, 2023

I purchased a 2018 Chevy silverado 1500 from hall before it was Southern. I have had problems with the smart screen ever since i bought it. I came into the service dept and explained the problem with my More

by f-129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Southern Chevrolet responded

"F-129" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Nov 14, 2023 -

f-129 responded

Joe Durick 7573281347

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