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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,117 Reviews
Call Service Center (757) 233-8120

1,117 Reviews of Southern Chevrolet - Service Center

Sort by
November 12, 2023

They always take great care of my car! The staff is inviting, thorough and efficient! More

by KALAJ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 12, 2023

Scott was on point. Follow up and updates were timely, even on a super busy day. More

by BRIAN.J.LAYNE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 12, 2023

Addressed all my need professionally Car was finished on time They did a good job More

by FREDTOWALID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 10, 2023

Very polite and knowledgeable. Kept me posted on service time.no unexpected surprises. Will continue bring vehicle there More

by SUSANBRAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 10, 2023

Love my new Tahoe. Danny and Trenton were great to work with. Would definitely do business their again. More

by SDGAHAGAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Abernathy, Justin Carr
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Nov 10, 2023 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 09, 2023

Love the professionalism. It was a pleasure to work with the personal. Love how I was treated. More

by JOHNWINDLEYIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 09, 2023

Customer service skills with all employees are very good. I've been working with some of them for years. More

by WATERS_COREY_I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 08, 2023

I was issued an inspection rejection because they said that I had a nail in a treeelatively new tire. When I said that I was going elsewhere for a new tire she told me to let them do the inspection there. More

by Google1
Recommend Dealer
No
Employees Worked With
Nancy Gennelli
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Nov 08, 2023 -

Google1 responded

I'm an elderly woman on a fixed income. So when i purchased a car warranty, i thought that i was getting more coverage than oil changes. The paper work says that I was being charged for an inspection. I paid over $3800 for a 10 yr warranty. I don't drive that often because of my vision. To buy another tire would take away from my meds. Oh, and when I went to the other establishment they said that tire was discontinued. Nancy said that she'd checked i could get it for $121. Why did she treat me that way?

Nov 08, 2023 -

Southern Chevrolet responded

"Google1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 07, 2023

The service advisor listen to my complaint and make sure it was taken care of in a timely matter More

by TBRANCH026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 06, 2023

Did awesome job pointed out scheduled maintenance need and state inspection was done quickly thanks More

by JACKTMORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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