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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,117 Reviews

1,117 Reviews of Southern Chevrolet - Service Center

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November 05, 2023

This was my first time getting service at this dealership, I enjoyed the service staff, and plan to use souther as out primary dealership. More

by blackhazel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 02, 2023

Always prompt, excellent service with exceptional customer service. I have utilized both the service department & the body shop since buying our 2018 CHEVROLET Equinox and wouldn’t recommend any othe More

by eeskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 02, 2023

Stephen always provides EXCELLENT customer service. He is a valuable asset to your company. The gentleman that mopped the stairs was also a great example of good customer service. I really appreciate More

by llsmith78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in the service department
Nov 02, 2023 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 02, 2023

Very thorough I like my new service associate he was very willing to work with me More

by MARS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 01, 2023

Southern Chevrolet is much better than Greenbriar GMC shut Southern however communication really lacks you cannot call anybody cannot get any information unless you actually drive there More

by oakeyjeep
Recommend Dealer
Yes
Employees Worked With
Calvin
Nov 02, 2023 -

Southern Chevrolet responded

Thank you for bringing this to our attention, Stacy. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

November 01, 2023

Fast service! Will come back in the future for oil changes and diagnostic work. Thank you. More

by bryanschreick26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 01, 2023

they are VERY professional about their business. the estimated delivery time is on point, the waiting lounge always clean and comfortable and i'm treated like family when i'm there More

by BRONCODUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kuther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Valos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gennarelli, Katherine Perry
Nov 01, 2023 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 01, 2023

As I pulled in for my appointment, was met with a smile, and all questions was answered straight forward, Was refreshing to hear.My state inspection got done quickly, only had time to drink two freshly grou More

by WEAVERHARDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 31, 2023

I’m very happy with the service I receive on my corvette at Southern Chevrolet. My car is always brought back to be serviced in a timely manner and all requested services are complete in a very timely manne More

by mgriffin1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 28, 2023

People are nice but we can no longer use our Hall awards points so I will go to a Hall dealership so I can use them for any service going forward More

by CRISSHARPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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