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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,117 Reviews

1,117 Reviews of Southern Chevrolet - Service Center

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June 04, 2021

The place is kind of empty but staff are friendly once you talk to them only thing they could do better would be great customers when they pull up in the service lane I visited 3 times before my appointme More

by The man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Kuther, Ian Saunders
Jun 09, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 29, 2021

All ways helpful, nice and professional. Dee Dee was Help me put on my car seat cover when I could not figure it out. exceptional. Fast and perfect service. More

by CPHTCAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda
May 30, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 25, 2021

They are Fast, friendly, and very easy to understand. This dealership is my definite spot for vehicle maintenance and my other vehicle needs and services. More

by ShadowXG38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda
May 26, 2021 -

Southern Chevrolet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

May 25, 2021

My experience from day one DeeDee and the rest of the staff I encountered was professional, transparent, kind and friendly. At each appt information on my vehicle appeared to be through. More

by Ms Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda, Leonard Scott, Javon Jordan
May 26, 2021 -

Southern Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Chevrolet Chesapeake! Our team is available should you require any extra help. Have a great day!

May 22, 2021

They were able to schedule my appointment a few days out, which was amazing. Friendly service reps who are easy to communicate with via the text feature. More

by JG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Korchak
May 22, 2021 -

Southern Chevrolet responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 18, 2021

They got me in on short notice, did fast and excellent work. Friendly staff with a nice facility. I’ll be back next time for my services. More

by Dwfitz66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
May 19, 2021 -

Southern Chevrolet responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

May 17, 2021

I actually enjoy getting service for my vehicle!! Who ever says that? Nicest people work at Hall, service is A1 and the waiting area is clean and nice. If you want it all, go to Hall! More

by From the beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes that worked on my truck, DeeDee Rosalinda
May 18, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 14, 2021

Very professional service staff. Completed oil change in a time manner with a fair price. Very polite and friendly answered my question. I highly recommend this dealership. More

by Innoman3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
May 15, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 14, 2021

The service dept could work on communicating with their clients regarding their vehicles. They could also answer the phone on one of the 20 attempts made to contact them. More

by lawbound_007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
May 19, 2021 -

Southern Chevrolet responded

Thank you for your feedback. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. At your convenience, please contact Todd directly at 757-233-8155 or private message us with your first and last name, preferred contact number and the best time to reach you. We hope to speak with you soon. Thank you.

May 11, 2021

Stephen Harvell was great to work with. He is very responsive, informative and friendly. If I have to take my truck back in for service I will be asking to work with him. More

by Maddoogg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
May 12, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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