Southern Chevrolet - Service Center

Excellent and swift service from the initial phone call to service completion. Thanks to Stephen, Kenya and the technican. Great work team, and keep it up! to service completion. Thanks to Stephen, Kenya and the technican. Great work team, and keep it up! More

Very difficult to communicate and reach anyone in the service department, I had to visit the dealer after I drop off my vehicle to receive an update and correct misinformation that was submitted. service department, I had to visit the dealer after I drop off my vehicle to receive an update and correct misinformation that was submitted. More

3 weeks later still waiting for the service manager to call me back. Service department denied me an alignment because of a bolt in the upper control arm. Claiming it was loose and if tightened could brea call me back. Service department denied me an alignment because of a bolt in the upper control arm. Claiming it was loose and if tightened could break. Left hall service went somewhere else. One hour later alignment was performed. When asked if there were any concerns at the new place, I was advised everything was fine. Took my vehicle to my personal mechanic to evaluate the bolt. He said there was nothing wrong with the bolt. Hall cause me a bit of concern, so I purchased new bolts to have installed by my personal mechanic. When he gave me the bolts - he was correct, there was nothing wrong with my bolts. They showed me a stock photo of what was supposed to be my upper control arm; however, because I have purchased all my control arms upper and lower on both sides, I was confident to let them know the photo was not for my car. If you are not familiar with the parts on your car, take a moment to look it up on the internet when they claim something needs to be done to your car and compare it to the stock photo on your printout. More

Service was excellent. I was quite satisfied with all employee interactions and service. X x x x x x x x x x x x employee interactions and service. X x x x x x x x x x x x More

Last yr told me AC bad cost $1200 to fix and only THEY could fix. This yr I said don’t touch Ac and text and want approval for 1082 for AC Tire price too high and brake fluid too high. Wouldn’t help on a could fix. This yr I said don’t touch Ac and text and want approval for 1082 for AC Tire price too high and brake fluid too high. Wouldn’t help on a Sat with bad tire. Going to Tire Express for brake fluid flushing, tires, and rotation. Two hours for inspection with appt. Too long. Went in for bad tire. Inly put in air and tire blew on Sat. No help available several years ago do I decided I would not buy tires from Hall. More

The place is kind of empty but staff are friendly once you talk to them only thing they could do better would be great customers when they pull up in the service lane I visited 3 times before my appointme you talk to them only thing they could do better would be great customers when they pull up in the service lane I visited 3 times before my appointment and no one said 1 word to me just looked at me I had to ask them for help the service manager was the one who finally greeted me but other than that good More

All ways helpful, nice and professional. Dee Dee was Help me put on my car seat cover when I could not figure it out. exceptional. Fast and perfect service. me put on my car seat cover when I could not figure it out. exceptional. Fast and perfect service. More

They are Fast, friendly, and very easy to understand. This dealership is my definite spot for vehicle maintenance and my other vehicle needs and services. This dealership is my definite spot for vehicle maintenance and my other vehicle needs and services. More

My experience from day one DeeDee and the rest of the staff I encountered was professional, transparent, kind and friendly. At each appt information on my vehicle appeared to be through. staff I encountered was professional, transparent, kind and friendly. At each appt information on my vehicle appeared to be through. More

They were able to schedule my appointment a few days out, which was amazing. Friendly service reps who are easy to communicate with via the text feature. which was amazing. Friendly service reps who are easy to communicate with via the text feature. More