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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,141 Reviews

1,141 Reviews of Southern Chevrolet - Service Center

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May 03, 2021

They have been helpful in their efforts. I appreciate their efforts to keep my Chevy in good condition and be informative about what they have done. A comfortable customer waiting area is a good bonus. More

by Happy Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
May 04, 2021 -

Southern Chevrolet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2021

The technician replaced my battery support tray and in the process punctured my windshield washer fluid tank. Then they said it broke because it's old. More

by Haroldadrian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darla Holbrook, Ray Korchak
May 12, 2021 -

Southern Chevrolet responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. At your convenience, please contact Todd directly at 757-233-8155, or respond to this private message with your full name, a good phone number, and the best time to reach you. We hope to speak with you soon. Thank you.

April 30, 2021

They make the dealership feel like home I have been there often and have not had a bad experience great friendly people very nice place More

by Smiling Bob
Customer Service
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda, Ray Korchak
May 02, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2021

When you go into this Dealership for service you feel like you are being taken care of by family. There honest people. They are there to work with YOU! Service Manager is First Class. Service writers wil More

by sboroody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Kuther, Ray Korchak
Apr 30, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2021

They always take very good care of me when I bring my vehicles here for service. Friendly, great customer service, courteous and a clean facility. More

by Mzremmi37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Apr 23, 2021 -

Southern Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

April 21, 2021

I’ve owned new fords Hondas Toyotas Chevrolets. What matters at the end of the day is whether the dealership stands by its product. This one does. More

by Gil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook, Ray Korchak
Apr 22, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 09, 2021

I waited 3 hours for a state inspection that I had an appt for. That's entirely too long when an appt was required. This longest I've waited at any Hall. More

by TamekaCuffee
Recommend Dealer
No
Employees Worked With
Darla Holbrook
Apr 23, 2021 -

Southern Chevrolet responded

Tameka, thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. At your convenience, please contact Todd directly at 757-233-8155, or respond to this private message with your full name, a good phone number, and the best time to reach you. We hope to speak with you soon. Thank you.

April 09, 2021

Darla was great and everything was done on time and they even topped off all my fluids without me even asking for it. Great service! More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook, Andrew Hall
Apr 10, 2021 -

Southern Chevrolet responded

Hello Andrew, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2021

Nice waiting area. Wait was 2 long nobody came 2 update me on the progress of my vehicle felt very forgotten. May not use them again More

by evans9041
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Copeland, Keyshawn Brown, Chris Bagley, Jacob Carter
Apr 23, 2021 -

Southern Chevrolet responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. At your convenience, please contact Todd directly at 757-233-8155, or respond to this private message with your full name, a good phone number, and the best time to reach you. We hope to speak with you soon. Thank you.

April 01, 2021

Very easy and pleasant visit to Hall for my first new car service and oil change. DeeDee was a great help. Very easy to make the appointment and minimal wait time for the service completion. More

by MargaretD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda
Apr 02, 2021 -

Southern Chevrolet responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Hall Chevrolet Chesapeake as your first choice for service! Have a great day.

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