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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,141 Reviews

1,141 Reviews of Southern Chevrolet - Service Center

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January 07, 2021

Outstanding customer service!!!!!!! Very personalized and professional. Always trying to help satisfy the customers need. Service is always completed in a timely manner and the the customer service are alway More

by James
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 11, 2021 -

Southern Chevrolet responded

Hello James, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 07, 2021

There was a little bit of confusion when I first called and then I spoke to Darla and everything was handled. I would prefer to work with her in the future. More

by Pattie LeCount
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 11, 2021 -

Southern Chevrolet responded

Hi Pattie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

January 03, 2021

It’s always nice dealing with Markus in the parts department for all my GM parts needs, he is very knowledgeable and friendly, I always feel confident that I have the correct parts when I leave, Keep More

by danmc1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markus Roberts
Jan 05, 2021 -

Southern Chevrolet responded

Thanks for your great review, and for giving our dealership such a high star rating! If you're ever in need of more help, please let us know!

January 02, 2021

Had a very good experience with this dealership. Staff was very friendly and professional. The wait time for service was not bad and the waiting area was very comfortable More

by fyrman99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 05, 2021 -

Southern Chevrolet responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!

December 31, 2020

The service at Hall is always great! The wait is not usually long. The waiting lounge is nice. The cost is good as well. I would recommend them. More

by B J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 11, 2021 -

Southern Chevrolet responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

December 29, 2020

Mr. Lindsay was the rep we worked with today as we had our truck serviced. We were charged twice. He left us there and went to lunch. 👎🏾 More

by tonya.hines45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy Meeks 👍🏾, Frank Lindsay
Dec 30, 2020 -

Southern Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Safe travels!

December 26, 2020

Once again, Hall Chevrolet has provided exemplary service!! Family couldn't treat you any better than Hall does. Fast, efficient diagnostics, prompt communication and trust; no dealership does it bet More

by From the beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown and Wes (the best diesel technician ever)
Dec 28, 2020 -

Southern Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

December 24, 2020

Your service department leaves a lot to be desired . I have purchased 2 vehicles from hall but I can truly tell you that will not happen again. More

by Mandsepperson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darla Holbrook
Dec 31, 2020 -

Southern Chevrolet responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. At your convenience, please contact Todd directly at 757-233-8155 or reply to this private message with your full name, preferred phone number, and the best time to reach you. We hope to speak with you soon. Thank you.

December 24, 2020

Great place had me and my wife in and out fast on Christmas Eve I would recommend too anyone to take there car or suv xxxx bus if u have it there More

by Joshdakidd757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lindsay
Dec 25, 2020 -

Southern Chevrolet responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

December 17, 2020

Dropped off my 2016 F 150 that I purchased from Hall Chevrolet for a state safety inspection. Chris was my service advisor, had me in and out. I was very pleased with the service department. More

by fountain6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Dec 23, 2020 -

Southern Chevrolet responded

Thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

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