Southern Chevrolet - Service Center

I had an eleven appointment and from the time I pull in until I pulled out, the service representative was very professional and make sure that I was informed on every item. Good job !!! until I pulled out, the service representative was very professional and make sure that I was informed on every item. Good job !!! More

I arrived at 8:30 for my scheduled 39 minute oil change. I was told it would be later than 39 minutes I said I take regular oil. I was told because it was a Jaguar the had to wait for a oil filter. After 2 I was told it would be later than 39 minutes I said I take regular oil. I was told because it was a Jaguar the had to wait for a oil filter. After 2 hours I approached the service desk and my 2005 Jaguar was given to me. On while shopping I opened the vehicle report to find I was given synthetic oil versus my requested regular oil. Very disappointed as A prefer the original oils my car was designed to use. More

Always great customer service and top quality work! Would recommend purchasing and service from Hall Chevrolet! People are very friendly and helpful which makes all of the difference. Would recommend purchasing and service from Hall Chevrolet! People are very friendly and helpful which makes all of the difference. More

Professional Service of my Vehicle I brought my 2015 Equinox to Hall for its anual inspection and to havethe backup camera checked. Both services were comleted quicky and professionall I brought my 2015 Equinox to Hall for its anual inspection and to havethe backup camera checked. Both services were comleted quicky and professionally. Possible future maintenance needs were also provided for planning purposes. Very pleased with the services and recommendations. More

Excellent service and professional staff. Courteous and friendly staff with a smile on their face. Clean environment with excellent social distance protocol. I recommend Hall Chevrolet. friendly staff with a smile on their face. Clean environment with excellent social distance protocol. I recommend Hall Chevrolet. More

Had a oil change done easy in and out in less than an hour. Great service people always easy to work with very helpful and accommodating. hour. Great service people always easy to work with very helpful and accommodating. More

I’ve had positive experiences with this shop in the past but this time was terrible. I originally went to the shop because my engine light came on. Apparently there was damage to the underside of my car and but this time was terrible. I originally went to the shop because my engine light came on. Apparently there was damage to the underside of my car and my radiator needed to be replaced, fair enough. They quoted me $1600, which was out of my price range so I decided to go somewhere else, which is where the problem started. I went to pick up my car, which is a 2017, and the air condition was not working at all which worked fine before I dropped the car off. I’ve never had problems with my A/C before and the car is only 3 years old. So I turned right around and went back to the shop and inform them that there was nothing wrong with the A/C when I dropped it off. When I dropped the car back off the advisor mumbled “Whenever they’re not here we always have to fix their xxxx”. They quoted me another $469 to fix the A/C controls, which was not happening, and denied being the cause of the A/C controls being inoperable. I got the insurance to cover the radiator and was still willing to consider the shop just to fix the radiator but after the A/C, I didn’t want them working on my car at all. When my insurance attempted to coordinate towing the car to one of their preferred shops, an advisor named Frank told the company that my car was not there, which was false. The insurance agent even said the advisor was very rude to her. After 3 days, the insurance agency was finally able to schedule the pick up. After all of this I will never be going back to this shop again. More

Quick service and very helpful. Went in for some air in my tire and they identified some other issues for me and took care of it quickly. my tire and they identified some other issues for me and took care of it quickly. More

Worst customer service I’ve ever received at a dealership... not to mention the lack of knowledge pertaining to their product. I basically wasted 2hrs of my time. dealership... not to mention the lack of knowledge pertaining to their product. I basically wasted 2hrs of my time. More