Back

Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,143 Reviews

1,143 Reviews of Southern Chevrolet - Service Center

Sort by
August 05, 2020

Excellent service and professional staff. Courteous and friendly staff with a smile on their face. Clean environment with excellent social distance protocol. I recommend Hall Chevrolet. More

by ajg0905
Recommend Dealer
Yes
Employees Worked With
Zach Byrd, James Copeland, Steve Santomieri, DeeDee Rosalinda, Wendy Aston
Aug 10, 2020 -

Southern Chevrolet responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 04, 2020

Had a oil change done easy in and out in less than an hour. Great service people always easy to work with very helpful and accommodating. More

by Sylvia
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Aug 05, 2020 -

Southern Chevrolet responded

Sylvia, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Aug 05, 2020 -

Southern Chevrolet responded

Sylvia, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 30, 2020

Quick service and very helpful. Went in for some air in my tire and they identified some other issues for me and took care of it quickly. More

by sigijr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Korchak
Jul 31, 2020 -

Southern Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 30, 2020

I’ve had positive experiences with this shop in the past but this time was terrible. I originally went to the shop because my engine light came on. Apparently there was damage to the underside of my car and More

by Ki
Recommend Dealer
No
Employees Worked With
Frank Lindsay
Aug 13, 2020 -

Southern Chevrolet responded

Ki, thank you for your feedback. Unfortunately, we have been unsuccessful in trying to contact you thus far via phone. Our Service Director, Todd Kuther, would like to speak with you personally regarding your experience. At your convenience, please contact Todd directly at 757-233-8155. We hope to speak with you soon. Thank you.

July 29, 2020

Worst customer service I’ve ever received at a dealership... not to mention the lack of knowledge pertaining to their product. I basically wasted 2hrs of my time. More

by Smlozy
Recommend Dealer
No
Employees Worked With
Darla Holbrook
Aug 17, 2020 -

Southern Chevrolet responded

Smlozy, thank you for your feedback. Unfortunately, we have been unsuccessful in connecting with you directly via phone after several attempts. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. At your convenience, please contact Todd directly at 757-233-8155. We hope to speak with you soon. Thank you.

July 28, 2020

The experience was excellent. I think you should insist customers in the waiting area either wear a mask or wait outside. I would recommend your service department to others More

by Silverado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lindsay
Jul 28, 2020 -

Southern Chevrolet responded

Thank you for your positive review. We're glad to hear that you found our team here at Hall Chevrolet Chesapeake so helpful. Our team is available should you require any extra help. Safe travels!

July 28, 2020

Waiting area was sparkly clean, service was fast and efficient and always, a smile from everyone at Hall Chevrolet! This dealership and service depart is always top of the line! More

by From the beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes, best diesel tech ever!!, Tara McCullough
Jul 28, 2020 -

Southern Chevrolet responded

Thanks for your great review, and for giving our dealership such a high star rating! We look forward to your next visit! Take care! awesome day!

July 27, 2020

Great service. In and out in no time. Have been a customer of Hall Chevy 10 years. Bought my Hyundai from Hall have it serviced at Hall Chevy. We trust them to be honest about any service need. More

by nanatimes2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook, Frank Lindsay
Jul 28, 2020 -

Southern Chevrolet responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 24, 2020

I love the service they provide for myself and my family. They always give details and inform us what's happening with our vehicles. And I receive coupons in the mail for other discounts. More

by Flexx23
Recommend Dealer
Yes
Employees Worked With
Ray Korchak
Jul 24, 2020 -

Southern Chevrolet responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2020

First visit to Hall Chevrolet and first service on my 2020 Silverado. The service was quick, courteous and done well. Some Duramax 3.0L owners have reported issues with dealers being unfamiliar with the More

by USMCPOPEYE2K2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lindsay
Jul 23, 2020 -

Southern Chevrolet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Chevrolet Chesapeake. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

...
92
...