1,143 Reviews of Southern Chevrolet - Service Center
Excellent service and professional staff. Courteous and friendly staff with a smile on their face. Clean environment with excellent social distance protocol. I recommend Hall Chevrolet. friendly staff with a smile on their face. Clean environment with excellent social distance protocol. I recommend Hall Chevrolet. More
I’ve had positive experiences with this shop in the past but this time was terrible. I originally went to the shop because my engine light came on. Apparently there was damage to the underside of my car and but this time was terrible. I originally went to the shop because my engine light came on. Apparently there was damage to the underside of my car and my radiator needed to be replaced, fair enough. They quoted me $1600, which was out of my price range so I decided to go somewhere else, which is where the problem started. I went to pick up my car, which is a 2017, and the air condition was not working at all which worked fine before I dropped the car off. I’ve never had problems with my A/C before and the car is only 3 years old. So I turned right around and went back to the shop and inform them that there was nothing wrong with the A/C when I dropped it off. When I dropped the car back off the advisor mumbled “Whenever they’re not here we always have to fix their xxxx”. They quoted me another $469 to fix the A/C controls, which was not happening, and denied being the cause of the A/C controls being inoperable. I got the insurance to cover the radiator and was still willing to consider the shop just to fix the radiator but after the A/C, I didn’t want them working on my car at all. When my insurance attempted to coordinate towing the car to one of their preferred shops, an advisor named Frank told the company that my car was not there, which was false. The insurance agent even said the advisor was very rude to her. After 3 days, the insurance agency was finally able to schedule the pick up. After all of this I will never be going back to this shop again. More
Worst customer service I’ve ever received at a dealership... not to mention the lack of knowledge pertaining to their product. I basically wasted 2hrs of my time. dealership... not to mention the lack of knowledge pertaining to their product. I basically wasted 2hrs of my time. More
The experience was excellent. I think you should insist customers in the waiting area either wear a mask or wait outside. I would recommend your service department to others customers in the waiting area either wear a mask or wait outside. I would recommend your service department to others More
Waiting area was sparkly clean, service was fast and efficient and always, a smile from everyone at Hall Chevrolet! This dealership and service depart is always top of the line! efficient and always, a smile from everyone at Hall Chevrolet! This dealership and service depart is always top of the line! More
Great service. In and out in no time. Have been a customer of Hall Chevy 10 years. Bought my Hyundai from Hall have it serviced at Hall Chevy. We trust them to be honest about any service need. customer of Hall Chevy 10 years. Bought my Hyundai from Hall have it serviced at Hall Chevy. We trust them to be honest about any service need. More
I love the service they provide for myself and my family. They always give details and inform us what's happening with our vehicles. And I receive coupons in the mail for other discounts. They always give details and inform us what's happening with our vehicles. And I receive coupons in the mail for other discounts. More
First visit to Hall Chevrolet and first service on my 2020 Silverado. The service was quick, courteous and done well. Some Duramax 3.0L owners have reported issues with dealers being unfamiliar with the 2020 Silverado. The service was quick, courteous and done well. Some Duramax 3.0L owners have reported issues with dealers being unfamiliar with the Light Duty Diesel. Hall Chevrolet had the special oil in stock and knew how to service it. I will be back! More