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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
1,763 Reviews
Upgrade your drive at Southern Chrysler Dodge Jeep RAM Chesapeake, your local home for new and pre-owned vehicles. From the adventure-ready Jeep Wrangler to the hardworking RAM 2500, our committed staff is here to ensure you get the best deal and top-tier service. Browse our latest inventory online, apply for financing in minutes, or stop by our Chesapeake showroom for a test drive. Experience the Southern difference and see why our customer satisfaction ratings lead the way in Virginia.
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,763 reviews

August 07, 2026

My experience with the dealership was great this time. They let me know after the truck was diagnosed and told me when they would have the truck back to me More

by swh6768
Recommend Dealer
Yes
Employees Worked With
5
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August 07, 2026

I have more than one vehicle at this dealership and I chose it because of the service department and well this Team works together. Angela services all my vehicles. I can count on her to call with update More

by Customer A
Recommend Dealer
Yes
Employees Worked With
Angela Johnson
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August 06, 2026

My problem was communication once I came over and talked to someone I understood why I hadn't gotten a call about the part I needed and the very next day they took me in and the problem was solved. More

by DEACONESSTWALKER
Recommend Dealer
Yes
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August 06, 2026

Stephen has now followed up with my concern and will credit the misc charge that was on the bill. More

by k.scheiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2026

I have been trying for 2 days to speak to supervisor regarding $18 of “miscellaneous charges” on a bill for $100 to have front license plate installed. The total cost was $133 and $18 of that is unexpla More

by k.scheiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Archie "AJ" Ross
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Pam” and “Ava” (AI receptionist) are frustrating to speak to.
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August 06, 2026

Very friendly and helpful. Nicole always makes us feel welcomed and keeps us informed about the progress of our vehicle. We will always ask for Nicole when we need service. More

by cartwrightthomas38
Recommend Dealer
Yes
Employees Worked With
Nicole
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August 05, 2026

Called multiple times and AI put me on hold forever and never connected me with yhe correct person or the correct location where my truck was! More

by dodge4rcb
Recommend Dealer
No
Employees Worked With
Its not the dealership i had problems with! It was the AI operator
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Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 05, 2026

I was there before opening time but it still took too many hours and I do have a disability. More

by ANITACHPMN
Recommend Dealer
Yes
Employees Worked With
AJ, he was great!
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Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

August 02, 2026

Prompt customer service, great hospitality and great work by the mechanics. Overall a good place to have my car serviced, More

by beep731@gmail,com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Kodish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 01, 2026

Nobody that answers the service dept phone knows anything. Service reps don't return calls. My truck was returned to me with missing parts. More

by Moreesejenks78
Recommend Dealer
No
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Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for bringing this to our attention, Moreese. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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