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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
562 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 562 reviews
December 27, 2023
Absolutely crappy experience. Was in the service line at 0615 for 0700 opening. Wanted an oil change (last of three "free" oil changes remaining from new purchase) and a state i Was in the service line at 0615 for 0700 opening. Wanted an oil change (last of three "free" oil changes remaining from new purchase) and a state inspection. Well I was in the wrong lane. I pulled into the oil change line. They said that I had to go get in the other lane, that was now 10 deep. They also said that I had to call for a state inspection. That that had been the rule of months. Having been on their website as soon as yesterday I can assure you that that requirement is not mentioned anywhere. I left; I won't be back. They can stick my last "free" oil change in their ear. More
by jgrwilson
Employees Worked With
Don't remember.
Helpful November 09, 2023
Olivia was very proffeional and handled everything pertaining to my truck in a timely matter pertaining to my truck in a timely matter More
by Dreday57
Verified CustomerEmployees Worked With
November 09, 2023
Thank you, I know took hard pass for the vehicle and Appreciate the help. T Appreciate the help. T More
by JDP
Employees Worked With
November 09, 2023
I came in to get a new tire, mounted and installed. Instead of service helping me they walked me back to the parts department so they could help me. Ended up waisting an hour in a half just because ser Instead of service helping me they walked me back to the parts department so they could help me. Ended up waisting an hour in a half just because service didn’t want to take the time with me. More
by Jb87
November 07, 2023
Very disappointed. Will not be coming back to this dealer. In the process of purchasing a new Jeep as well but will go to another dealer. Will not be coming back to this dealer. In the process of purchasing a new Jeep as well but will go to another dealer. More
by steven_chick
November 02, 2023
Everything was awesome no complaints. Everyone was so friendly and helpful. Definitely recommend them to have car serviced Everyone was so friendly and helpful. Definitely recommend them to have car serviced More
by STEVIETAYLOR50
November 02, 2023
No issues. Friendly and respectful. Could use military discount though. The coupons from the site don’t quite work. Friendly and respectful. Could use military discount though. The coupons from the site don’t quite work. More
by wisnerrf
November 02, 2023
Great customer service. They made sure to help me with my needs, and ensured we came to an agreeable price! They made sure to help me with my needs, and ensured we came to an agreeable price! More
by bgroundS20
