Southern Chrysler Dodge Jeep RAM Chesapeake

Issue with my truck I called into this dealership after having a horrible experience at a different location trying to get my truck worked on. Berna was able to get me in I called into this dealership after having a horrible experience at a different location trying to get my truck worked on. Berna was able to get me in next day with a loaner vehicle to drive while my truck was getting worked on. The issues with my truck were minimal and were handled in a very timely manor. I received a call back before I got across town with the diagnosis on my truck. She allowed me to come back the next day to pick it up with no additional cost. I was also informed of there prepaid oil chang service which will save me time and money in the future. I hope every interaction I have with the dealer goes as smooth as this one did. xxxxxxto her and he entire service team with assisting me. More

Very pleased Amy was very pleasant and professional.I will be back.she knew exactly what to do and got me right in.it was a very pleasant experiance.thank you amy Amy was very pleasant and professional.I will be back.she knew exactly what to do and got me right in.it was a very pleasant experiance.thank you amy More

Transmission work Had to take my car in for a transmission repair, Amy was great! She was very professional and very helpful. I will definitely bring my car back to thi Had to take my car in for a transmission repair, Amy was great! She was very professional and very helpful. I will definitely bring my car back to this dealership More

Amy is Top Notch Great experience, Amy is very knowledgeable and truly an asset to Hall. I look forward to working with her in the future. She asked all the right ques Great experience, Amy is very knowledgeable and truly an asset to Hall. I look forward to working with her in the future. She asked all the right questions, she's not pushy ,and makes recommendations that makes sense about service and safety. More

Great service This was my first experience at Hall Autogroup. The service staff is friendly and knowledgeable. My repair was made as requested and at the price quot This was my first experience at Hall Autogroup. The service staff is friendly and knowledgeable. My repair was made as requested and at the price quoted with no upcharges. I will continue to service my van at Hall. More

Great service My service person was Informative about my car every step on the way. She called me and let me know Avery thing that I needed to know. My service person was Informative about my car every step on the way. She called me and let me know Avery thing that I needed to know. More

Great customer service! Awesome sales and service staff! I purchashed my jeep from here, and always use them to service the vehicle. They are always super friendly and tell y Awesome sales and service staff! I purchashed my jeep from here, and always use them to service the vehicle. They are always super friendly and tell you about any packages and deals they have during your time of service. They are not pushy and make great recommendations for your vehicle. Great place to buy and service your Jeep, Chrysler, or Dodge. More

Battery issue on used truck Called at 1pm was told to come in at 4pm very fast response and service highly recommended by 5pm I was on my way home Called at 1pm was told to come in at 4pm very fast response and service highly recommended by 5pm I was on my way home More

Fast and efficient Because the staff remembers me and they smile and make me feel good. They always inform me of specials and take excellent care of my jeep. Because the staff remembers me and they smile and make me feel good. They always inform me of specials and take excellent care of my jeep. More

Phenomenal customer service skills. Ms. Amy Munden at Hall CDJR Chesapeake displays extraordinary customer service skills. In today's era we don't see that friendly genuine wholesome se Ms. Amy Munden at Hall CDJR Chesapeake displays extraordinary customer service skills. In today's era we don't see that friendly genuine wholesome service. I really appreciate the dedication Hall provides. More