Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,189 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,189 reviews
October 29, 2023
The indifference I experienced in the service department while bringing in TWO vehicles for service was extremely frustrating. Liz might be great at making copies and stapling papers, but she has absolutely while bringing in TWO vehicles for service was extremely frustrating. Liz might be great at making copies and stapling papers, but she has absolutely no idea about how to greet a customer, answer a question, or be engaging. Bad bad form. Not impressed. More
by hhenry7
Verified Customer
October 28, 2023
I came in for a recall and to get a few bolts tightened. They charged me $100 to tighten 8 bolts. I feel like this was such a ripoff. Other than that, good service in good time. They charged me $100 to tighten 8 bolts. I feel like this was such a ripoff. Other than that, good service in good time. More
by TYLERELLIOTJOHNSON
Employees Worked With
October 22, 2023
Have been bringing my truck to this dealership for nearly two years and I don't have any complaints. The service is excellent and the staff are awesome. Nicole has mostly helped me when servicing my truck an two years and I don't have any complaints. The service is excellent and the staff are awesome. Nicole has mostly helped me when servicing my truck and I've been satisfied with every visit. More
by TroyAubut2
October 22, 2023
Great Jeep dealership and knowledgeable about service work being performed. I was able to get same day service with being late for my appointment. work being performed. I was able to get same day service with being late for my appointment. More
by Akn2fly
Employees Worked With
October 22, 2023
Plenty of inventory. Super friendly staff. Was able to find what I was looking for without issue. O was able to get the suv I wanted with payments I was more than happy w Super friendly staff. Was able to find what I was looking for without issue. O was able to get the suv I wanted with payments I was more than happy with. James Crider is a 10 out of ten along with management and sales staff More
by Blackrain1871
Employees Worked With
Other Employees :
Giles Mulligan, James Crider, Dan Jordan, Macy Story
October 19, 2023
Helped me get my first car with minimal problems! Had great service, and I didn't feel like I was getting scammed. Had great service, and I didn't feel like I was getting scammed. More
by Tristan
Employees Worked With
August 31, 2023
The first thing that I have to say,Is Mr. Ty's customer service is the best that I have ever experienced at a dealership.Everytime that I have brought my Jeep there for service,he has went abo Ty's customer service is the best that I have ever experienced at a dealership.Everytime that I have brought my Jeep there for service,he has went above and beyond to make sure that my visit was the best. More
by 100 BrownBrown
Employees Worked With
Ty Brown
August 31, 2023
Great writer (Nicole) who has quick and easy answers. Always pleasant.Shuttle driver is outstanding. He knows about your car and what they are doing. Tech who videos your tire review to you at home is ex Always pleasant.Shuttle driver is outstanding. He knows about your car and what they are doing. Tech who videos your tire review to you at home is excellent at explaining tire condition. Nice feature. VERY pleased with this service. More
by norm25
August 28, 2023
Coming up on my one year anniversary and continue to be impressed. The team is always friendly and responsive. This started from sales to delivery to service. impressed. The team is always friendly and responsive. This started from sales to delivery to service. More
by msteiner88
Employees Worked With
